Data Platform Solution Architect
Role details
Job location
Tech stack
Job description
Digital marketing and customer experience is advancing at a dizzying pace and companies are turning to the data platforms strategies and implementations. Solution Architects help customers succeed by guiding them on the right online marketing approaches. They also advise on product implementation methods, value realization, and the advisory and recurring service offerings needed to meet business objectives.
We have a fantastic opportunity for a Data Platform Solution Architect (EMEA) to join our team based in London.
As a Solution Architect, you will partner with Adobe Customer Solutions (ACS) sales teams during the sales cycle to conduct customer discovery, scope out a roadmap of consulting and subscription services, and present your proposal to the customer. This involves maintaining a keen grasp of the Adobe product strategy, ACS offerings, and sales pipeline. It helps find opportunities where ACS can bring significant business value to our customers, such as increased revenue, improved customer experience, and reduced marketing spend.
What you'll do
- Operate in a fast-paced environment across multiple customer opportunities in parallel.
- Conduct business and technical discovery with customers, while partnering with representatives from Adobe's Client Solutions Sales
- Problem solves novel solutions, architectures and use cases to help customers meet their objectives.
- Develop robust recommendations, proposals and scope of work documents for Adobe Customer Solution engagements while also identifying critical dependencies & gaps.
- Present your proposals to executive-level customers in a clear and compelling way.
- Help customers understand Adobe's capabilities and the transformative power of digital marketing.
- Continuously improve the Solution Architecture team's knowledge, methodologies and customer-facing collateral
Requirements
- Proven experience as Pre-Sales or Post Sales Architect within a leading consulting firm or Software vendor
- Proven expertise in CDPs including platforms like Adobe Experience Platform, Salesforce Tealium, Google 360, or Database / data warehousing technology.
- Strong background in Marketing platforms such as Adobe Campaign, Adobe Journey Optimizer, or others
- In-depth knowledge of the typical use cases of Digital Platform implementations (CMS, Analytics, Personalization, Marketing, Ecommerce, DAM, Mobile strategies etc.)
- Understanding of Agentic AI, LLMs and AI Digital Transformation
- Strong drive to solve customer problems and rapidly convert pipeline opportunities into closed deals.
- Balance of business and technology competence; ability to articulate high-level technical solutions to business problems and to tie your solutions to program success criteria.
- Outstanding problem solving and analytical skills, including ability to produce clear observations, analysis and conclusions based on customer interviews and data.
- Excellent customer facing skills with experience presenting to and gaining agreement from senior leaders (Managers, Directors, VPs, CMOs, and CXOs)
- Outstanding communications skills both oral and written (e.g., PowerPoint)
- Ability to multi-task and prioritize across multiple sales opportunities at the same time.
- Great teammate who can collaborate with multiple partners to arrive at the best solution.
- Understanding of the Digital Marketing landscape and experience with relevant Digital Marketing strategies and technologies.
- High degree of intellectual curiosity and ability to learn and apply new concepts and technologies in a wide variety of marketing subject areas.
- Proficiency in English
- Bonus: experience or knowledge of Adobe Marketing Cloud or other Adobe solutions.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
