UX Designer
Role details
Job location
Tech stack
Job description
- Over 5 million hours of contact center operations saved
- 35% more calls answered compared to non-AI operators
- 45 million calls handled with a 99.9% uptime
Backed by Accel, Atlantic Labs, and Singular and trusted by over 1,000 customers, our growth leads an industry shift toward sophisticated and accessible conversational AI.
What You'll Do
- Own end-to-end product design for workflows, dev tooling, and AI agent experiences
- Translate complex technical concepts (Prompting, APIs, Evals, workflows) into intuitive and delightful interfaces
- Work side-by-side with founders, engineers, and product leaders to rapidly ship and iterate
- Push projects forward with a bias towards action - no theory
- Conduct lean user research, testing, and feedback loops with customers to validate design decisions
- Shape and evolve our design system and product identity as we scale
Requirements
Do you have experience in JSON?, * 3+ years of product design experience, with ownership of shipped products from idea to production
- Background in startups - ideally as an early or founding Product Designer (Seed Series A+ growth journey)
- Proven experience designing developer-facing tools, workflows, or automation or AI Agent products
- Entrepreneurial mindset: comfortable with ambiguity, scrappy execution, and wearing multiple hats
- Strong balance of UX, UI, and product thinking; portfolio that shows both craft and speed
- Technical fluency - you don't shy away from JSON, APIs, traces, logs, and know how to design for technical users
Benefits & conditions
- Rewarding package: Competitive pay, equity options, and comprehensive benefits that reflect your skills and experience
Founded in Berlin in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes access to advanced voice AI with a no-code platform that lets enterprises easily create, deploy and scale natural-sounding, cost-effective voice agents tailored to their business needs.