Automation & System Engineer

Bottomline is looking for an Automation & System Engineer to grow with us in a Hybrid work environment out of our Theale, Reading, UK office!

It is preferred for this person to work out of our Reading, UK office one day per week, however we would consider a remote candidate who lives permanently in the United Kingdom!

We are looking for an Automation & System Engineer with strong infrastructure knowledge and hands-on experience in modern automation and DevOps principles. The role focuses on local infrastructure and requires expertise in tools such as Terraform, Puppet, Ansible, CI/CD pipelines, and scripting, using, and contributing to company pipelines and processes.

How you'll contribute:

• Design, implement, and maintain automation solutions for infrastructure.
• Develop and maintain configuration management using Puppet and similar tools.
• Build and optimize CI/CD pipelines (GitLab, Jenkins, ArgoCD).
• Manage infrastructure as code using Terraform.
• Ensure system reliability and performance through proactive monitoring and automation.
• Collaborate with developers and operations teams with day-to-day activities.
• Improve processes through rationalization and automation.
• Onboard new services and solutions into the infrastructure ecosystem.
• Maintain compliance with security and encryption standards.
• Remediate security flaws and enhance systems security.
• Provide transparent reporting and actively participate in team meetings.
• Contribute to the delivery of the business services, ensuring it has performance and 24x7
• Consolidate technical stacks to improve operational readiness.
• Participate on-call schedules to ensure technical service continuity.

Customers/Operation

Delight our customers by:

• Being customer/Operation focused, with a strong support/service orientation
• Respecting customer commitments
• Providing expected effort to solve customer issues
• Bring automation to replace human based onboarding processes

Teamwork

Work together by:

• Actively participating in all meetings
• Providing transparent reporting to the team and the management
• Helping other team members to achieve their commitments
• Communicating with other line of business DevOps team
• Sharing knowledge

Innovate

Innovating by:

• Sharing ideas with the team and the management
• Proposing new development tools
• Embracing new technologies, building a case for their use and implement upon approval
• Improve (KPI's)

Constantly improving by:

• Helping others, and asking for help
• Self-critical of all our operations, consistently striving to improve our service and
• processes
• Improve processes through rationalization and automation
• Increase service reliability through:

• identification and elimination of single points of failure
• identification of process shortcomings, develop innovative process improvements,
• reducing workload and risk

Do you have experience in Windows?, * English fluency

• Strong System administration (RedHat, Windows server).
• Infrastructure automation (Terraform, Puppet, Ansible).
• Configuration management tools & principles.
• CI/CD tools in production environments.
• Advanced Scripting (Bash, PowerShell, Golang, Python).
• SRE observability principles & tools (OTEL, Grafana)
• Containerization (Docker, Kubernetes).
• Knowledge of IP networking, virtualization, and monitoring tools.
• Familiarity with GitOps.
• Understanding IT/Network security, certificates management, and encryption principles.
• Basic knowledge of SDLC: Java applications, microservices, and Agile methodologies.

Soft skills

• Heightened sense of client service
• Rigorous, methodical, and organized
• Committed, engaged & accountable
• Love of challenge
• Autonomous but able to work in team
• Good communication skills and contact liaison

• Competitive salary and benefits package.
• Opportunities for professional growth and advancement.
• A collaborative and innovative work environment.
• Flexible working arrangements.

#LifeAtBottomline

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!