IT Onsite Technician
Hemmersbach GmbH & Co. KG
Municipality of Madrid, Spain
16 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
IntermediateJob location
Municipality of Madrid, Spain
Tech stack
Microsoft Windows
iOS
Configuration Management Databases
iOS
Job description
We are looking for a Workplace Engineer to provide onsite IT support for end users and workplace technologies, with some exposure to network and datacenter smart hands activities. This role is ideal for candidates who already have hands-on IT support experience and want to grow their technical skills in a professional enterprise environment. Workplace & End-User Support
- Support PCs, laptops, mobile devices, peripherals, and workplace equipment
- Assist with video conferencing systems, monitors, printers, phones, and projectors
- Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS)
- Troubleshoot basic hardware, software, and connectivity issues
- Provide friendly, customer-focused support to end users
- Support walk-up IT desks or kiosks, when required
Asset & Service Management
- Update asset and CMDB records
- Handle tickets and requests in ITSM systems
- Support inventory management and spare parts handling
- Perform device decommissioning
Requirements
Do you have experience in iOS development?, * Technical education (IT school, associate degree) or equivalent work experience
- CompTIA A+ or similar certification is a plus, but not mandatory
- driver's license
- 2-5 years of IT experience (or equivalent)
- Excellent time management skill
About the company
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
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