Business Intelligence Service Manager

The University of Manchester is seeking a Business Intelligence Service Manager to lead the design and delivery of business intelligence services to support strategic decision-making across the institution.

What you'll do: Lead the creation of BI service processes in collaboration with IT Services and analyst teams. Develop a service catalogue and governance framework for prioritisation and change control. Engage stakeholders to co-design processes and define service standards. Drive continuous improvement through user feedback and best practice. Support the development of data products, reports, and dashboards using platforms like Microsoft Fabric and Power BI.

Do you have experience in Power BI?, Proven experience in BI service delivery or data governance within complex organisations. Strong stakeholder management and communication skills. Expertise in Power BI and enterprise data platforms. Ability to influence and engage confidently with senior leaders. Experience in user-focused service design and workshop facilitation.

Why join us? You'll play a pivotal role in shaping the University's approach to data and analytics, working within a collaborative team that values innovation and continuous improvement.

What you will get in return:

• A fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers