Senior Mobile Device Management Engineer

• Monitor the digital pulse of thousands of mobile devices across DWP
• Investigate, troubleshoot and resolve issues before they impact users
• Design and refine solutions that ensure mobile device security and compliance
• Collaborate with the product team to influence decisions and drive improvements
• Serve as the go-to expert on configuration and documentation
• Work with suppliers to identify opportunities for improvement
• Analyze performance trends to ensure a stable and secure mobile ecosystem

Technologies:

• AWS
• Android
• Azure
• CI/CD
• Cloud
• ITIL
• Mobile
• Security
• iOS
• Support

• Proven ability to communicate clearly and confidently at all levels
• Experience leading, motivating, and inspiring teams to deliver high-quality outcomes
• Significant experience designing, building, configuring, and administering infrastructure technologies for Mobile Devices (iOS/Android)
• Strong knowledge of Enterprise Mobility Management software and principles
• Experience deploying, configuring, and supporting mobile clients such as Apple iOS and Samsung Knox devices
• Significant experience with Cloud Hosted infrastructure services within AWS and Azure
• Understanding of networking principles in a security-conscious environment
• Experience deploying infrastructure via pipelines using CI/CD tools and methodologies
• Demonstrable experience with Microsoft Azure / Entra ID / Intune configuration and policies
• Knowledge of Identity principles, SSO, and Certificate Based Authentication
• Proven ability to troubleshoot, own, and manage problem records
• Experience performing Root Cause Analysis (RCA)
• Working knowledge of Change and Incident management principles within the ITIL framework

We are looking for a Senior Infrastructure Engineer to join our multi-disciplinary Product team within DWP Mobile Products service. At DWP, we leverage fresh ideas and cutting-edge technology to create digital solutions that impact millions of individuals across the UK every day. We offer competitive pay up to £73,205, with additional benefits including a generous pension scheme, flexible working arrangements, and professional development opportunities. Our inclusive culture has been recognized with multiple awards, and our locations in Blackpool, Manchester, Newcastle, or Sheffield allow for a hybrid working model.