Cloud Engineer
Role details
Job location
Tech stack
Job description
We are supporting a major IT service provider who are looking for a skilled Cloud Engineer specialising in Observability, APM, and Cloud Monitoring & Management (CMM).
You'll focus on monitoring, performance, reliability, and visibility across cloud platforms, helping improve service health and customer experience.
Key responsibilities:
Design and implement cloud observability solutions
Build and operate APM and monitoring platforms
Implement logging, metrics, tracing, and alerting standards
Support incident management, root cause analysis, and service improvement
Optimise performance, availability, and reliability across cloud environments
Work closely with Cloud, DevOps, and Service teams
Requirements
Strong cloud engineering background (Azure and/or AWS)
Observability, APM, and CMM experience
Hands-on with monitoring tools (e.g. Azure Monitor, App Insights, Datadog, Dynatrace, New Relic, Grafana, Prometheus)
Experience designing alerting, dashboards, and SLOs
Understanding of ITIL, service operations, and MSP environments
Infrastructure as Code and automation experience beneficial
