Data Centre Technician
Role details
Job location
Tech stack
Job description
As a Data Centre Technician at LMG, you will work closely with on-site teams and our client, providing day-to-day technical support within a live data centre environment.
This role involves supporting a wide range of data centre systems and infrastructure, from structured cabling connectivity requests (patching, testing, validation, and decommissioning) through to larger cabling installations. You will play a key role in ensuring data accuracy, service reliability, and a high standard of delivery across all tasks.
You'll be a customer-focused and adaptable technician, comfortable responding to faults and requests as they arise, with a strong understanding of data centre operations and a proactive, team-oriented approach.
What You'll Be Doing
- Install, terminate, and test copper (Cat6 / Cat6A) and fibre optic (singlemode and multimode) cabling safely within live data centre environments.
- Carry out patching, termination, and fly-lead installation on infrastructure frames and within host cabinets.
- Provide 1st and 2nd line fault diagnosis and resolution for structured cabling systems and network connectivity issues.
- Test infrastructure using Fluke test equipment and LinkWare software, ensuring compliance with manufacturer, client, and industry standards.
- Support and deliver data centre migrations, including provisioning, testing, out-of-hours support, and decommissioning activities.
- Act as a point of contact for incident support, migration assistance, and third-party escorting.
- Engage directly with end users to diagnose issues and understand technical requirements.
- Liaise with Project Managers and Data Centre Leads to ensure work is delivered safely, on time, and to the required quality standards.
- Supervise third-party contractors on site, ensuring compliance with change governance, safety, and quality procedures.
- Produce clear and accurate documentation, including test results, installation records, and end-of-shift progress reports.
- Maintain accurate installation, circuit, and asset documentation, highlighting any deviations from design or scope.
- Work from drawings, schematics, and specifications, always adhering to RAMS and on-site health and safety requirements.
Requirements
Do you have a valid Driving Licence license?, Do you have experience in Organizational skills?, * We're looking for a reliable and technically capable Data Centre Technician with strong cabling experience and a customer-focused mindset. The ideal candidate will bring:
- A solid understanding of structured cabling systems and data centre environments.
- Experience working safely within live operational facilities.
- The ability to diagnose and resolve faults efficiently and methodically.
- Strong communication skills, with confidence engaging both technical and non-technical stakeholders.
- Excellent organisational skills and attention to detail, particularly around documentation and reporting.
- A proactive, flexible approach with the ability to adapt to changing priorities and out-of-hours requirements., Essential:
- Valid ECS or CSCS card.
- Relevant industry qualification (e.g. CNet CNCI®, CNet CNIT®, BICSI Installer Level 2/3, or equivalent).
- IPAF certification.
- Full UK driving licence.
- At least 3 years' relevant practical experience in a similar role.
- Experience installing and supporting copper and fibre ICT cabling systems.
- General understanding of data centre operations and environments.
Desirable:
- First Aid qualification.
- Minimum five GCSEs (A*-C / 4-9), including Maths and English.
- Experience working with CommScope Intelligent Infrastructure.
- Awareness of Audio Visual, Electronic Security, IoT, and wired and wireless network architectures.
Reporting Line
- Reporting to the Project Manager / Data Centre Lead
Benefits & conditions
- Monday to Friday: 40 hours between 6:00am - 6:00pm.
- Monday to Thursday (night shifts): 40 hours between 5:30pm - 4:30am.
- Overtime available when required.
- Flexibility to be on call when business needs require.