IT Business Consultant Customer Service

Liebherr-International Deutschland GmbH
Kirchdorf, Germany
16 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, German

Job location

Kirchdorf, Germany

Tech stack

Business Process Model and Notation
Information Technology

Job description

As a Business Consultant (m/f/x), you will act as the key interface between business and IT. You will advise our divisions and companies on digital transformation initiatives and ensure effective business-IT alignment across the listed domains.

Your key tasks:

  • Analyze and optimize business processes, promoting best practices in one or two of the domains Customer Service and Logistics & Warehousing, Quality Management
  • Coordinate initiatives related to creating conceptional (pre-)studies to recommend a comprehensive way forward for reaching business goals
  • Collaborate with business stakeholders to define and describe IT requirements
  • Consult IT projects from requirements gathering through to implementation and oversee the whole lifecycle of service delivery
  • Contribute to the selection of new IT solutions
  • Conduct workshops and presentations for stakeholders
  • Work closely with Domain Architects, Demand Manager and Solution Architects

Requirements

  • Degree in Business Informatics, Business Administration, Computer Science, or a comparable qualification
  • Solid knowledge in at least one of the business domains: Production
  • Several years of experience in consulting
  • Experience in process analysis and modeling (e.g., BPMN)
  • Strong communication and facilitation skills
  • Analytical mindset and structured working style
  • Fluent in German and English, any other European language B1 level is a plus.

Benefits & conditions

As an internationally successful family business, the Liebherr Group offers you a secure job, a unique variety of tasks and exciting development opportunities. Become part of our strong team today and get to know the Liebherr Group as a reliable partner. Profit from these benefits:

  • Attractive remuneration and social benefits
  • Flexible and hybrid working
  • Freedom for creative work
  • Company pension scheme
  • Crisis-proof workplace
  • Individual development and training opportunities
  • Employee benefits & discounts
  • Bicycle leasing through salary conversion
  • Healthy & regional catering in the company restaurant
  • Company health management programme
  • EGYM Wellpass

Get your own impression of our Oberopfingen site: Liebherr - Imagefilm Standort Oberopfingen - YouTube and find your perfect match in our family business: Liebherr - Finde dein perfektes Match! (youtube.com)

About the company

Liebherr-IT Services GmbH has its head office in Oberopfingen near Kirchdorf an der Iller and develops IT solutions for the entire Liebherr Group, coordinates the cross-location IT applications, and advises the companies in the entire Liebherr Group on IT issues.

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