Senior IT Infrastructure Analyst

The Senior IT Infrastructure Analyst will be responsible for supporting, enhancing, and developing the organisation's IT infrastructure across both on-premise and cloud environments. The role will have a strong focus on Microsoft 365, Azure, and Business Central administration, ensuring systems remain reliable, secure, and aligned with the wider IT strategy. Working closely with the IT Infrastructure & Services Manager and the IT Director, this role will help deliver scalable and efficient technology services that meet current and future business needs., * Manage and maintain Microsoft 365 environment including Exchange Online, SharePoint, Teams, Intune, and security policies.

• Support Azure infrastructure including virtual machines, networking, identity management (Entra ID / Azure AD), and resource optimization.
• Assist with Microsoft Dynamics 365 Business Central operations, integrations, and user support.
• Contribute to IT infrastructure planning, capacity management, and continuous improvement initiatives in partnership with senior IT leadership.
• Oversee and maintain end-user computing standards for PCs, laptops, and mobile device management.
• Monitor and maintain corporate network, including LAN/WAN connectivity, wireless systems, and VPN remote access solutions.
• Administrate the IT helpdesk system, ensuring incidents, requests, and change management processes meet defined SLAs.
• Manage procurement of IT hardware, software, and licensing in alignment with budget and vendor relationships.
• Ensure compliance with IT policies, cybersecurity standards, and data protection regulations.
• Support strategic IT projects such as infrastructure migrations, cloud transformations, and Business Central enhancements. The role will also contribute to the organisation's ESG strategy by supporting sustainable technology choices, improving accessibility and security, and helping ensure responsible governance across all IT systems.

Do you have experience in VPN?, * Proven experience in Microsoft 365 administration (Exchange Online, SharePoint, Teams, Intune).

• Strong Azure management skills including resource groups, virtual networks, VM provisioning, and backup policies.
• Experience with Dynamics 365 Business Central operations and integration support preferred.
• Solid understanding of network infrastructure (LAN/WAN, Wi-Fi, DNS, DHCP, VPN).
• Hands-on experience with helpdesk/ticketing systems and IT service management practices.
• Knowledge of hardware/software procurement, vendor management, and lifecycle management.
• Familiarity with PowerShell scripting or equivalent automation tools.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and documentation abilities.
• Proactive and adaptable with a focus on continuous improvement.
• Strong team player with the ability to work independently.
• Strategic thinker capable of balancing operational needs with long-term goals.
• Committed to delivering excellent service to internal stakeholders.

In return we provide:

• A great working environment
• Pension scheme
• Target Bonus
• Refer A Friend Scheme
• Free Sushi or hot food (vegan options available)
• 50% discount in our Branches
• Employee Assistant Programme
• Hybrid working model
• Long Service Awards
• Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings
• Life Assurance
• Electric Vehicle Scheme through Octapus
• Cycle To Work
• Free on-site parking
• A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and
• The opportunity to develop your skills within a growing company.

Our people make us who we are. Join a company where you'll have the opportunity to work for a growing company and build a real career.

Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 41 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento the grocery channel, launching exclusively in Sainsbury's. Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market, consistently attracting new customers to the category through an innovative East Asian range. Wasabi's menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion.