Solutions Architect - Lloyd's / London Market Insurance

The Solutions Architect will play a pivotal role in shaping and delivering technology solutions across the Lloyd's and wider London Market insurance ecosystem. This position blends strategic architecture leadership with hands-on solution design, ensuring that complex business, regulatory, and operational requirements are translated into robust, scalable, and future-ready technology architectures., Architecture & Solution Design Design end-to-end enterprise architectures spanning in-house platforms, SaaS products, and hybrid environments. Develop solution blueprints that align with Lloyd's/London Market processes, regulatory frameworks, and data standards (e.g., Blueprint Two, ACORD). Lead solution design for underwriting, claims, policy admin, and delegated authority systems across the insurance value chain. Define integration patterns for internal systems, third-party platforms, and client/customer environments. Ensure architectural governance, technical quality, and alignment with enterprise standards. Target Operating Models & Roadmaps Shape target operating models that support digital transformation and modernisation across underwriting, operations, and distribution. Create multi-year technology roadmaps that reflect business strategy, regulatory change, and market evolution. Facilitate architecture workshops with business, technology, and market stakeholders. Assess current-state architecture and define transition states to achieve the desired target operating model. AI & Emerging Technology Integration Evaluate and integrate AI/ML capabilities into underwriting, claims, bordereaux processing, and operational workflows. Design architectures that incorporate generative AI, intelligent automation, and advanced analytics. Ensure responsible AI adoption, including data governance, model transparency, and regulatory compliance. Collaborate with data science/analytics teams to operationalise models within enterprise systems. Systems Integration & Interoperability Design secure, scalable integration patterns for customer and broker systems, including APIs, event-driven architectures, and data exchange frameworks. Support adoption of London Market integration standards such as PPL, DDM, LIMOSS services, and Blueprint Two APIs. Oversee vendor and SaaS integration ensuring interoperability, data quality, and performance. Define nonfunctional requirements including security, resilience, scalability, and compliance. Stakeholder Engagement & Leadership Act as a trusted advisor to business leaders, underwriters, operations teams, and IT stakeholders. Translate complex technical concepts into clear business language. Lead crossfunctional architecture forums and contribute to enterprise architecture governance. Support vendor selection through technical evaluation, RFP processes, and solution assessments.

The role requires deep understanding of London Market processes (including placement, underwriting, claims, and delegated authority), alongside the ability to design enterprise and SaaS-based solutions that align with evolving market standards, digital transformation initiatives, and emerging AI capabilities., Insurance & Market Expertise Deep knowledge of Lloyd's and London Market processes including placement, endorsements, claims, and delegated authority. Experience with market platforms such as PPL, DDM, Chorus, and LIMOSS services. Understanding of Blueprint Two, ACORD standards, and digital market reforms. Technical & Architectural Skills Proven experience designing enterprise scale solutions across hybrid and cloud environments. Strong background in SaaS integration and vendor ecosystem management. Expertise in APIled architecture, microservices, and eventdriven patterns. Knowledge of cloud platforms (Azure primarily, plus AWS) and modern DevOps practices.

As well as a competitive salary, discretionary annual bonus, and a minimum 24 days of annual leave (with the option to buy or sell up to 5 days using our Annual Leave Flex Benefit), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay. You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.

About PoloWorks PoloWorks is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable. As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow. Our clients, whether digital start-ups or well-established organisations, rely on the PoloWorks team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges. Recognised as a Great Place to Work certified company and listed among the Best Workplaces in Financial Services & Insurance , PoloWorks is proud of its positive culture and commitment to its people. With offices in London and Cheltenham, PoloWorks has ambitious growth plans, offering exciting opportunities for anyone joining us on the next phase of our journey. It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It is the unique contributions of all PoloWorks colleagues that drive our success, and we are committed to building an inclusive culture where everyone is empowered to do meaningful work and are recognised for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone.