2nd / 3rd Line Support Engineer

Grassroots Recruitment

Northampton, United Kingdom

2 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

English

Compensation

£ 35K

Job location

Remote

Northampton, United Kingdom

Tech stack

Azure

Cloud Computing

Microsoft Software

System Center Configuration Manager

Virtualization Technology

VMware Virtualization

Office365

SC Clearance

Job description

Our client provides cloud hosted, managed, consultancy and support IT services. Due to recent contract wins and expansion they are currently recruiting for an experienced 2nd to 3rd line Support Engineers. As part of a high functioning and knowledgeable team, you responsible for investigating a wide range of technical issues across networking, infrastructure and cloud technologies for multiple clients in a Managed Service and Professional Service Environment.

Requirements

Previous experience providing Technical Support in MSP or IT Consultancy environment.
Support experience across Microsoft Stack.
Cloud Technologies - Azure
Knowledge of Virtualization tools
MCSA/MCSE/MCP
A good understanding of Microsoft O365
A passion for learning and interest in new technologies
Exceptional communication, documentation and interpersonal skills
Hold Current Valid SC Clearance or be able to pass through the vetting process

Desirable