Director of Engineering, Marketing Technology
Role details
Job location
Tech stack
Job description
As a Director of Engineering, Marketing, you will join the Marketing Technology team. You will be responsible for leading the marketing technology strategy and execution areas focused on Performance, Partnerships, Growth, Brand, and Social Media Marketing. You will lead a department of self-steering teams who develop products and constantly innovate to delight our customers.
As Booking.com envisions a future in which it serves as a one-stop solution for all travel-related needs, we are working towards offering a fully "Connected Trip," where every aspect of the travel experience can be planned and booked through us., * Operating Models: Together with the Marketing Technology team, you will build a unified engineering community. Historically, these teams have been embedded in specific channels; you will establish the new operating model for technology across the department and with cross-departmental teams.
- Representation: You will represent the department as part of the company-wide Technology leadership group, collaborating with engineering leaders from Accommodation, Trips, Marketplace, Fintech, and Central Tech.
- Strategy & Execution: You will design and execute a technology plan aligned with the Marketing department's strategy. This plan will require buy-in from the Marketing extended leadership team. This role reports to the Senior Director of Engineering, Marketing.
- Modernisation: You will lead the modernisation efforts required for the Marketing department.
In this role, you will make a marked contribution to defining the direction of new products, processes, and operational plans. You will operate within the mid-to-long-term strategic narrative, ensuring the organisation is set up for success by building a fantastic team, excellent ways of working, and great technology.
You can hold your own in a technical argument, but you know that getting out of the way is often the best option. You get things done via influence, not authority, unlocking the creativity of your team to build the best for our customers. You will work closely with product and channel counterparts to ensure impact., * Lead, inspire, and motivate engineering teams by example, setting clear expectations for success and providing clarity when necessary.
- Line manage Senior Managers and top technical talent, such as Principal Engineers.
- Contribute to the delivery of the Technology department's goals and own technology-wide topics.
- Communicate strategy in a compelling manner to multiple teams and stakeholders.
- Foster inclusion and drive people-centric initiatives that enable workforce diversity.
- Manage organisational design, strategy, and budget to ensure alignment with the strategic agenda.
- Create a learning environment through coaching, two-way feedback, and personal growth support.
- Foster a positive engineering culture that celebrates teamwork and innovation.
Technology, Craft & Delivery Leadership
- Create mid-to-long-term plans that align with the overall business focus.
- Partner with other crafts and business units to deliver on our strategic agenda.
- Maintain focus on the end goal, minimise risk, and remove roadblocks.
- Ensure clear communication: proactively keep stakeholders informed of changes, projects, and risks.
- Foster mastery in engineering craftsmanship and shape effective ways of working.
- Embed Agile values and a DevOps culture within the organisation.
Technology, Architecture & Product Strategy
- Shape and build new products and operational plans in alignment with commercial and financial needs.
- Take ownership of technology strategic objectives and roadmaps.
- Act as a strategic thought partner to influence stakeholders across the broader business.
- Make decisions in complex, ambiguous situations by challenging assumptions and using data.
- Ensure adherence to Booking architecture principles and engineering practices.
- Drive innovation and own the architecture across your area.
Requirements
Do you have experience in Leadership?, * A proven track record of leading large technology organisations at scale.
- Leadership experience in driving B2B and B2C platforms, including API ecosystems and platform interoperability.
- Strong technology thought leadership to bridge the needs of the Business, Commercial, Traveller, and Partners.
- Demonstrable experience in building technology shared services to support the wider organisation.
- Strong commercial awareness to lead the technology for customer acquisition, retention capabilities, and new market segments.
- A deep understanding of the necessity for operational health and compliance., * Substantial years (8+) of tech leadership experience.
- Experience with large-scale platforms and high traffic (100,000+ visitors per day), preferably in e-commerce or marketplaces.
- Experience building and leading cross-functional engineering functions at scale (100-150+ people).
- A proven track record of building high-quality, high-volume web and mobile applications.
- Deep experience in Agile environments and cultures.
- Experience managing and coaching teams of senior tech leaders.
- An independent, pragmatic, and proactive work attitude.
- Well-versed in Engineering Craftsmanship, Cloud-based technologies, and DevOps.
- A "humble and human" approach with excellent communication skills and commercial acumen., * Mindset: Open-minded, positive, proactive, and collaborative.
- Approach: Strategic thinker focused on execution; willing to "roll up sleeves."
- Environment: Able to thrive in a fast-moving, entrepreneurial setting.
- Values: Data-driven, experimental, and customer-centric.
