Systems and Compliance Support

Shift Pattern: Monday to Friday 08:30-17:30

OCS are proudly delivering security, cleaning and logistics services to the prestigious Battersea Power Station Estate. It forms part of our Destinations Sector within Private Sector FM.

We are seeking a detail-oriented and tech-savvy Soft Services & Administration Coordinator to manage the operational systems and processes that support cleaning, logistics, and security services across a prestigious luxury site. This role ensures accurate data management, compliance, and seamless coordination between service teams and Operations Managers, leveraging technology to deliver exceptional service standards.

Principal Responsibilities

• Systems & Data Management: Maintain and update systems for scheduling, resource allocation, and service tracking.
• Ensure accurate input and reporting of data related to cleaning, logistics, and security operations.
• Generate dashboards and performance reports for Operations Managers and client stakeholders.
• Process & Compliance: Monitor adherence to SLAs and KPIs through system-based tracking.
• Manage digital documentation for health & safety, compliance audits, and certifications.
• Support procurement workflows and inventory control using system-based tools.
• Coordinate logistics for events and peak periods through system-driven resource planning.
• Act as a systems liaison between site teams, vendors, and client representatives.
• Continuous Improvement:
• Identify opportunities to optimise workflows through better use of technology.
• Support implementation and training for new digital tools and compliance processes.
• Drive automation initiatives to improve transparency and reduce manual errors.

Do you have experience in Organizational skills?, * Strong proficiency in Over-C and MS Office Suite.

• Experience in facilities management or soft services administration.
• Analytical mindset with ability to interpret data and produce actionable insights.
• Excellent organisational and communication skills.
• Knowledge of compliance standards and health & safety protocols.

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.