Sr. Solutions Engineer
Amplitude, Inc.
Charing Cross, United Kingdom
5 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
SeniorJob location
Charing Cross, United Kingdom
Tech stack
API
Artificial Intelligence
Data analysis
Data Governance
Systems Integration
Web Technologies
Job description
- Own technical leadership across CX AI opportunities in EMEA, partnering with sales to shape deal strategy and customer outcomes.
- Run structured discovery workshops to surface business goals, technical constraints, regulatory considerations, and success metrics.
- Design future-state architectures that combine product analytics, marketing insights, and CX data within secure, compliant environments.
- Deliver tailored demonstrations that showcase Amplitude's AI Agents, experimentation, journey analytics, and personalization workflows.
- Map RFP and RFI requirements to platform capabilities, including data governance, residency, and security controls.
- Scope pilots and proofs of concept with clear evaluation criteria, timelines, and mutual success plans.
- Advise executives on how analytics maturity can drive revenue growth, retention, and customer satisfaction.
- Navigate international privacy frameworks and industry regulations in partnership with legal and security teams.
- Capture field intelligence on competitive positioning, emerging CX patterns, and buyer objections to inform product and GTM strategy.
- Support post-sale transitions by ensuring technical alignment and continuity with Customer Success teams.
Requirements
Do you have experience in Sales?, * 6+ years in Solutions Consulting, Sales Engineering, or Technical Consulting roles within B2B SaaS.
- Demonstrated experience selling or implementing CX, CRM, analytics, or AI-driven platforms.
- Strong understanding of web technologies, APIs, integrations, and modern data architectures.
- Proven ability to guide complex enterprise evaluations involving multiple stakeholders.
- Experience addressing security, compliance, and data-privacy requirements in regulated or multi-country environments.
- Track record of running pilots, proofs of concept, and executive-level technical presentations.
- Exceptional written and verbal communication skills in English; additional EMEA languages a plus.
- Willingness to travel across regionally distributed accounts as needed., * You approach complex problems with curiosity, rigor, and commercial empathy.
- You enjoy operating at the intersection of analytics, AI, marketing, and customer experience.
- You are comfortable advising senior executives and navigating nuanced regulatory discussions.
- You balance technical depth with clear, persuasive storytelling.
- You thrive in fast-moving environments and adapt quickly as products and markets evolve.
- You take pride in being prepared, precise, and relentlessly customer-focused.
- You see collaboration as a force multiplier and actively seek diverse perspectives.
About the company
Amplitude is the leading AI analytics platform, helping over 4,300 customers-including Atlassian, Burger King, NBCUniversal, Square, and Under Armour-build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories by G2, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.
As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.
Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive.