Platform Engineer (Enterprise Tooling) - Remote Or Hybrid (Mexico)
Role details
Job location
Tech stack
Job description
At MHP Mexico, you and your team play a key role in ensuring the operational excellence of our BPA, Developer, and DevOps platforms. You are jointly responsible for their end-to-end operational management within a 24/5 service window, collaborating seamlessly across global time zones. Your mission is to guarantee stable, secure, and compliant platform operations that enable our teams and customers to deliver with confidence., * Ensuring operational platform management including monitoring, incident, and problem management for BPA, Developer, and DevOps environments.
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Implementation, maintenance, and further development of user and license management according to the specifications and processes of the Identity & Access Management (IAM) teams.
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Regular updating, maintenance, and further development of the on -premises infrastructure in the Microsoft Azure environment, coordinating closely with the Cloud Operations Team when necessary.
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Regular coordination with IT procurement to monitor, plan, and optimize license inventories as well as to ensure compliance.
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Maintenance, updating, and further development of system and operational documentation , aligned with the requirements of ISO 27001 , including traceability and audit capability.
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Regularly questioning, optimizing, and further developing existing operational and support processes , with the goal of continuously improving the stability, efficiency, degree of automation, and quality of platform operations.
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Close collab oration with internal stakeholders (e.g., Security, Cloud Operations, Development Teams) to identify new requirements early and integrate them structurally into operations.
Requirements
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Degree in Computer Science, Information Technology, or equivalent professional experience.
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At least 2 years of hands- on experience in IT Operations, DevOps, or platform administration in medium to large- scale environments or enterprise contexts.
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Strong practical experience with Microsoft Azure or comparab le cloud platforms , with willingness to deepen Azure expertise, including CI/CD workflows and container-based platforms
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Solid understanding of Identity & Access Management concepts , such as service principals, RBAC, OAuth, SSO, and SCIM.
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Experience with enterprise license management , including compliance, lifecycle management, and coordination with procurement.
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Working knowledge of automation and scripting (e.g. PowerShell, Bash, Python) to reduce manual operational effort.
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Experience with structured operational processes (e.g. ITIL-aligned Incident, Problem, and Change Management).
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Strong awareness of reliab ility, security, and operational stability in platform operations.
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Ability to collaborate effectively with development teams and business stakeholders in a platform-centric operating model.
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Experience working in agile environments (e.g. Scrum, Kanban).
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Fluent English (spoken and written).