Service Architect - DV Cleared

An opportunity is available for an experienced Service Architect to design and shape end to end service models for complex, high value IT deliveries within secure environments. The Service Architect will play a central role in ensuring new and transitioned services enter live operation in a stable, cost effective, and governance aligned manner., * As a Service Architect, you will design detailed end to end service models for low, medium, and high complexity deliveries.

• You will assess current operating and governance models and define future service and transition operating models.
• You will develop SLAs, KPIs, service catalogue pricing, and operational support requirements.
• You will manage service related RAID items including exclusions, constraints, and single points of failure.
• You will define early life support requirements and ensure service acceptance criteria are met.
• You will design and integrate service processes and tooling, writing clear documentation for operational teams.
• You will work closely with the Solution Owner to ensure the overall design supports stability and efficiency.

• Strong knowledge of service management frameworks and supply chain models.
• Experience designing service operating models for major IT systems.
• Proven ability to produce clear and structured service documentation.
• Experience working to tight timescales in complex delivery environments.
• Strong stakeholder management and leadership capability.
• Service management qualifications such as ITIL, ISO20000, or IT4IT.
• An understanding of Agile or Kanban

This role suits a governance focused Service Architect who can align service design with operational excellence.

Our role is to help our employees develop their careers through planning, coaching and training. We recognise everyone's contribution to our success and reward achievement at every level. Along with generous commission and bonus schemes, we offer a variety of on-the-spot rewards - from bottles of fizz, team nights out, and extra days off; to thrill-seeking experience days, social events and money off vouchers.

Experis delivers talent with the powerful combination of the technical skills you're after multiplied by the soft skills that are harder than ever to find. Offering IT resourcing, project solutions and managed services, we enable organisations to cultivate individuals and teams prepared for the digital age. Experis is part of the ManpowerGroup family of brands. ManpowerGroup is the world leader in innovative workforce solutions, connecting human potential to the power of business, We're Experis - the professional resourcing arm of ManpowerGroup and the largest IT recruiter in Europe; placing more than 44,000 experts into IT every day. We're a different kind of talent company with a reputation as the global leader in professional talent and workforce solutions. That's why over 80% of the Fortune Global 500 turns to us for the professional talent that will set their business apart., Unlocking talent is what we do. Through a structured career ladder which incorporates extensive training, coaching and mentoring opportunities, we'll empower you with the tools you need to achieve your personal best. We'll work with you to build a development path that's aligned to your aspirations - whether you're at the very start of your career or a seasoned professional. We offer one-day training courses, digital learning, leadership programmes and many other development initiatives.