Senior IT Change Analyst

As a Senior IT Change Analyst, you will play a key role within the Primary Care IT team, contributing to major projects and new service mobilisations. Reporting to the IT Change Lead, you will be responsible for supporting and leading projects from an IT perspective, ensuring successful delivery across multiple initiatives.

You will collaborate closely with suppliers and internal stakeholders to make sure projects progress smoothly, on time, and within budget. The role may also include line management responsibilities for an IT Coordinator.

Working across several Case Management and IT systems, you will help develop new services, implement business changes, and maintain a proactive, self-sufficient approach to project delivery in a fast-paced environment. You may act as a delegate for the IT Change Management team when required., We are committed to being equitable and supporting the wellbeing of all employees.

• We are a Mindful Employer
• Our status as a Disability Confident Leader dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be considered for interview.
• Our Ethnicity Matters Scheme where all applicants for senior roles (£40,000+) from a minority ethnic group that meet the essential criteria will be considered for interview.
• Our Gender Matters Scheme where all women applicants for senior roles (£60,000+) that meet the essential criteria will be considered for interview.
• Our sign up to the Armed Forces Covenant.
• Our status as a Menopause Friendly Committed employer.
• Our sign up to the Employer with Heart Charter.
• Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
• Access to health and wellbeing services for colleagues including Mental Health Advocates and an Employee Assistance Programme.
• An embedded "speaking up" culture facilitated by Freedom to Speak Up Guardians.
• Treating transgender individuals with dignity and recognising the potential complications that may arise when taking references. We encourage applicants to contact HR at hr@vhg.co.uk to discuss or amend how we manage reference requests.

Should you wish to discuss any adjustment or assistance you need in the application or interview process please contact recruitment@vhg.co.uk and we will facilitate.

Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check.

Essential:

• Project management or Business Analysis experience.
• Working with suppliers to achieve project targets and goals.
• Proven experience in delivering IT support, operations, or project change in a hands-on capacity, effectively capturing and fulfilling business requirements in collaboration with both internal and external suppliers.
• Adept at coordinating with cross-functional teams to align IT setup with business requirements.
• Experienced in troubleshooting and coordinating a resolution of technical issues to minimize downtime and ensure operational efficiency.
• Proven ability to offer functional advice on how to use key business applications.
• Proven knowledge of problem-solving working in an operational support environment.
• The ability to own and be accountable to deliver IT service or projects change from requirements to operations. Including updating project plans, RAID logs, and high-level budgeting.
• An awareness of and commitment to supporting and facilitating diversity and inclusion.
• Willingness to travel, which may include overnight stays on occasion, as and when required.
• Ability to manage and prioritise workload in demanding environment.
• Strong Analytical & Decision-Making Skills

Desirable:

• ITIL qualification.
• Understanding of ITIL change management processes.
• Experience of involvement in CAB process.
• Project Management Qualifications.
• Experience of Administrator level use CRM or Case Management system.
• Proficient in planning the configuration and deployment of IT infrastructure for new site locations.
• Good understanding of IT networks, systems and licensing.
• Driving License.
• Identifying opportunities for process improvement, Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

We are keen to progress your skills and enable career development and provide regular Continued Professional Development opportunities including secondments, management training, a mentoring scheme, apprenticeships and regular events and webinars across a range of clinical disciplines. In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here: https://www.vitahealthgroup.co.uk/join-us/careers

Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UK's largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers. To achieve our mission of Making People Better, we recognise the importance of investing in our staff. We are an award-winning employer recently recognised nationally as "Best Company to Work for" at the Health and Wellbeing Awards 2024. This is also recognised by current employees - our most recent Employee Survey results showed the top 5 reasons to work here as being: * Supportive team and management * Positive work environment * Wellbeing and mental health support * Trust and respect * Autonomy and flexibility