Digital Learning Design and Delivery Manager

The Judicial College requires a Digital Learning Design and Delivery Manager to join its Digital Learning Service. The role entails both digital learning design plus digital skills training delivery activities integrated across training programmes for the courts and tribunals judiciary, magistrates and/or coroners.

The College's Digital Learning Service works with various internal and external stakeholders, including judicial Course Directors and Training Leads (CD/TLs), IT Liaison Judges (ITLJs), HMCTS staff, Judicial Office and Judicial College colleagues, and external filming companies and subject matter experts, to design and deliver training resources for the contemporary judiciary.

The Judicial College constantly seeks to use modern educational and technological best practices in its approach to all its training. Accordingly, the Digital Learning Service makes use of digital, face-to-face, hybrid, blended, bite-size and on-demand learning delivery methods, as appropriate to the learning need and the audience.

The Digital Learning Design and Delivery Manager will play a key role in ensuring that the Judicial College continues to develop innovative and high-quality digital learning resources, to consistently meet the diverse training needs of the judiciary, the magistracy and the coronial service.

The role requires a pro-active and experienced individual who is confident in engaging with a variety of stakeholders (which in this role can include senior judicial office holders) and is comfortable with adapting to changing priorities and competing demands efficiently and effectively.

You will provide advice to a variety of stakeholders and subject matter experts, on the design of a wide variety of digital learning resources to meet their learning aims and outcomes. In addition, you will lead on projects to create, deliver and evaluate digital skills training that supports judicial office holders to adapt their ways of working to adopt existing, new and emerging technologies in support of their judicial roles.

You will line-manage a small team of digital learning developers and trainers and will be jointly responsible for overseeing the effective management of the Digital Learning Service, alongside the existing Digital Learning Design Manager. You will also deputise for the Digital Learning Design Manager in their absence.

Key Responsibilities

• Work with courts and tribunals judiciary/magistrates/coroners and key stakeholders (internal and external) to identify digital training design and delivery needs across all jurisdictions.

• Ensure the effective and high-quality design, production, delivery, evaluation and maintenance of digital training interventions to support the achievement of the relevant learning aims and outcomes.

• Lead on the design, production, delivery and continual improvement of all College digital skills training resources and activities.

• Use project management skills and tools to effectively manage several digital learning service projects at the same time, ensuring that quality expectations and project deadlines (many of which are demanding, tight and/or fixed) are met.

• Support the work of the whole Digital Learning Service as and when required, including collaboration with and deputising for the Digital Learning Design Manager.

• Line manage a small number of digital learning developers and trainers while also supporting the leadership and development of the wider team, ensuring that all training resource outputs meet the quality expectations of the Judicial College and those it has responsibility for training.

• Collaborate effectively with:

• the Digital Learning Design Team Manager and wider developers, to produce digital content as necessary and share digital training expertise and guidance to support the development of individual and team capability;

• stakeholders (including members of the judiciary, civil service colleagues and subject matter experts), as well as actors and other professionals involved in the development of the College's digital learning resources; and

• the other education professionals working within the College, to advise and guide stakeholders (including Course Directors and Training Leads (CD/TLs), the College's Judicial Directors of Training, the College Senior Management Team and IT Liaison Judges (ITLJs)) on the design, delivery and evaluation of digital skills training resources.

· As necessary attend or report to various working groups, committees and/or boards to provide updates and/or advice on the development, delivery and/or evaluation of digital learning resources and activities.

• Identify emerging technology and best practices in digital skills training design and delivery and work with stakeholders across the Judicial College to realise the benefits that these developments can bring to College training.
• Ensure all digital training content meets the College's accessibility and quality standards in accordance with current requirements and contemporary good / best practice., The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles: All successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy., As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

• Significant practical experience of designing and delivering engaging digital training and digital learning resources, in both online and face-to-face learning environments.

• Experience of designing and delivering engaging training interventions such as webinars, podcasts, virtual classroom events, simulations, software demonstrations, videos, e-learning products, tutor-packs and in-class delivery.

• Expert level user of Articulate Rise software, or similar.

• Significant experience of using Microsoft Office/Office 365 software.

• Ability to tailor innovative approaches to maximise learning.

• Strong interpersonal, negotiation and persuasion skills with the ability to with the ability to build and use effective and credible relationships at all and to influence senior stakeholders as appropriate.

• Ability to work collaboratively and proactively with others across teams, with strong influencing skills to ensure that stakeholders engage with new ways of planning, designing, delivering and evaluating judicial training.

• Strategic focus to ensure that the Digital Learning Service supports the work and priorities of the Judicial College, in accordance with applicable governance steers and directives (of the Judicial Executive Board, the Judicial College Board and wider boards and committees) and the objectives set out in relevant Judicial Office / Judicial College policies, strategies and business plans.

• Ability to communicate effectively and lead working groups in the development of digital learning design and delivery, ensuring that stakeholders understand the development process and their role within it.

• Excellent project management skills with the ability to manage several projects simultaneously and deliver against plans.

Desirable Criteria Understanding of training methodology including the theory and practice of adult learning.

• Experience of working with Judicial Office Holders and knowledge of the judiciary, or justice system.
• Use of AI tools in the creation and delivery of training activities and resources.
• Experience in the end-to-end production of training films (designing, planning, storyboarding, filming, editing, directing, sound engineering)., Changing and Improving Leadership Communicating and Influencing Managing a Quality Service Delivering at Pace Experience We will assess your experience for this role via the following methods, Changing and Improving Leadership Communicating and Influencing Managing a Quality Service Delivering at Pace, Presentation Level of security checks required DBS Basic Counter Terrorism Check (CTC)

The national salary range is £42,914- £46,182, London salary range is £49,325- £53,081. Your salary will be dependent on your base location, The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years' service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Eligibility

Staff on fixed term appointments must have been recruited through fair and open competition.

Vacancies advertised "cross-government" are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.

Support

• A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service

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