Senior Cloud and Infrastructure Engineer

We're looking for a Senior Cloud & Infrastructure Engineer to take ownership of our Microsoft-centric environment and help shape its next phase of maturity.

This is a hands-on role combining platform leadership, security enhancement, and infrastructure evolution - working closely with our established MSP to deliver secure, scalable, and well-documented systems while strengthening internal capability.

Technology Environment

You will operate across an established but evolving estate including:

Microsoft Platform

• Azure (IaaS, networking, identity)
• Microsoft 365
• Entra ID / Hybrid Identity
• Intune & Windows Autopilot
• Microsoft Defender

Core Infrastructure

• Windows Server (2016-2022)
• Active Directory
• DNS, DHCP, Group Policy

Networking

• LAN/WAN/Wi-Fi
• Firewalls and VPN connectivity
• Cloud-managed networking (desirable)

Hosting & Platforms

• IIS / .NET workloads
• Linux VMs (Ubuntu)
• Supporting web stack technologies

Transition & Knowledge Acquisition

You'll partner closely with our existing engineer during a structured handover to ensure a smooth transition and continuity of service.

During this period, you will:

• Absorb platform and application knowledge quickly
• Build operational confidence within a relatively short handover window
• Capture and document inherited knowledge to improve resilience
• Step into technical ownership as the environment evolves

This role requires someone comfortable operating with autonomy and trusted to establish clarity where needed., Cloud & Infrastructure Delivery

• Lead the ongoing development of our Azure and Microsoft 365 platforms, ensuring they remain secure, scalable, and aligned to business growth.
• Implement identity and access controls (MFA, Conditional Access)
• Maintain hybrid infrastructure while supporting long-term identity modernisation Deliver infrastructure projects end-to-end (design build document handover)

Endpoint & Workplace Platform

• Design and mature Intune and Autopilot standards
• Improve device lifecycle, compliance, and security posture Embed security-by-design principles into platform delivery

Security & Resilience

• Implement agreed security controls and remediation actions
• Support vulnerability reduction initiatives
• Enhance backup, monitoring, and operational resilience Contribute to Cyber Essentials readiness through technical delivery

Operational Ownership

• Act as 3rd-line escalation for complex platform issues
• Provide occasional higher-level support during the transition period where necessary
• Mentor and support IT Support Technician staff once established
• Work collaboratively with MSP engineers on escalated matters Maintain high-quality documentation, diagrams, and runbooks

Technology Evolution

• Evaluate emerging technologies
• Provide technical recommendations aligned to business strategy
• Support the gradual reduction of single-person knowledge dependencies, Our platforms are secure, scalable, and ready to support continued business growth

• Knowledge is documented, shared, and resilient - not concentrated in one place
• Identity, endpoint, and security standards are modern and robust
• Infrastructure projects are delivered with clarity, structure, and minimal disruption
• Operational friction is reduced, enabling the wider business to move faster

Do you have experience in VPN?, Required

• Senior experience across Microsoft cloud and infrastructure
• Strong Azure and Microsoft 365 administration
• Identity and endpoint management expertise
• Solid networking fundamentals
• Proven infrastructure project delivery
• Excellent documentation discipline Ability to quickly absorb and operationalise complex environments

We recognise that no candidate will meet every single requirement. If your experience aligns with most of the above and you're excited about the opportunity, we'd love to hear from you.

Desirable

• PowerShell automation
• Firewall/cloud networking platforms
• Vulnerability tooling
• Experience operating alongside an MSP
• Exposure to cloud-managed network environments

• Flexible/remote/hybrid working to promote our culture of supporting work/life balance.
• An Employee Assistance Programme which provides confidential information, advice, and support 24 hours a day. This includes advice on health, relationships, money, career, retirement, and many other areas of support.
• Access to free professional financial advice
• Enhanced family-friendly policies
• Long service awards
• Honest, transparent, and two-way communication via regular newsletters and regular virtual and in-person Town Halls
• Cost of test and contribution towards glasses
• Life Insurance
• Additional holiday days based on length of service
• Christmas saving scheme.
• Day off on your birthday
• 2 x 'Do the Right Thing' days (dedicated charity days)
• Reward Gateway Employee discount platform that gives easy access to savings at hundreds of retailers
• Cycle to work scheme.
• Smart Tech after probation

Why Ocean Holidays? Ocean Holidays was founded in 2004 by two sets of brothers: Daniel and David Ox and George and Harry Hastings, who are still very much active in the business today. They set out selling holidays with no website, just a handful of staff and Teletext as their only form of marketing. From these humble beginnings, Ocean Holidays was created, and the company now consists of three unique and distinct travel brands. Ocean Florida, the largest direct to consumer Florida specialist of its kind in Europe; personalised travel management company, Winged Boots which leads in luxury leisure followed by business travel; and Ocean Beds, the largest worldwide provider of Florida vacation home rentals to the global travel trade. With Headquarters in Romford, and another in Davenport, Florida. Ocean Holidays continues to innovate and evolve within the travel industry. In January 2023 Ocean Holidays were awarded the inaugural Employer of the Year award at the Travel Weekly Globes, followed by the Travel for All Award in January 2024, for its industry-leading accessibility programme. As one of the UK's largest owner managed travel companies, Ocean Holidays continue to provide an environment where its people can thrive, and where growth and great culture go hand-in-hand. There are many benefits that you can expect in return for your dedication and your commitment to making our customer's dreams come true: * Discounted personal travel and a dedicated staff travel agent that will organise your holiday. * Private Health Care after probation passed -WPA - discounted gym membership at Nuffield Fitness & Wellbeing Gyms and Fitness First, Spabreaks.com and Yourgolftravel etc.