Maintenance Administrator

Reporting to the Contract Manager and being a key member of the Senior Management Team responsibility for interfacing with the client to drive continuous improvement across all hard services activities.

Duties; not limited too;

• Produce appropriate documentation for systems, processes necessary to deliver contract compliance
• Ensure contract compliance through the implementation and management of an effective monitoring system, measuring performance against contractual and business KPI's, assessing required improvements, and implementing them.
• Liaise with Contract Manager on issues impacting the contract, providing workable solutions as required.
• Provide consultative support to managers in executing their respective processes and initiatives, coaching, and guiding on any areas of improvement.
• Manage the Helpdesk Team Leader & Contract admin
• Create the end of Period report and manage Period Review meeting
• Client contact for CAFM system and Reporting requirements/changes
• Responsible for data and trend analysis as required
• Implement appropriate internal auditing methods to ensure service delivery is compliant with the requirements of the project and corporate governance
• Identify and develop with Service Managers and CAFM manager improvements to PPM and Workflow performance

Candidates must have extensive experience on Maintenance systems and be comfortable on all Microsoft packages