Software Engineer

The Senior Software Engineer for Insurance will be responsible for analysing business processes, designing functional solutions, and supporting the implementation and optimisation of SAP Insurance modules. The role focuses on configuring and enhancing SAP FS-CD and Claims Management to support General Insurance and Life Insurance business functions.

What you'll be doing…

Functional Analysis & Solution Design

• Gather and analyse business requirements across insurance functions (policy, claims, billing, collections & disbursements).
• Translate business needs into functional specifications and user stories.
• Design end-to-end SAP solutions across FS-CD, Claims Management and related components.
• Work with technical teams to ensure correct implementation of user exits, enhancements, BAPIs, BADIs, workflows, and interfaces.
• Analyse sophisticated business processes, identify gaps and recommend improvements using SAP standard guidelines. ctices

Configuration & Implementation

• Configure SAP FS-CD (Contract Accounts, Payment Processing, Dunning, Correspondence).
• Support Claims Management processes (FNOL, adjudication, settlements).
• Support integration with SAP ABAP teams, middleware, and external systems.

Testing & Documentation

• Prepare functional test cases, UAT scenarios, and coordinate testing cycles.
• Document configuration, functional designs, and process flows.
• Support defect analysis and resolution during SIT/UAT.

Business Engagement & Support

• Act as a bridge between insurance operations and SAP engineering teams.
• Provide subject-matter expertise for regulatory, finance, and operational reporting requirements.
• Support production issues, root cause analysis, and continuous process improvement.

Why Lloyds Banking Group.

We're on an exciting transformation journey and there could not be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities and countless new ways for our people to work, learn, and thrive.

• Extensive SAP Functional Experience, with at least 2 full cycle implementations
• Strong configuration knowledge and experience in SAP FS-CD (Collections & Disbursements) and Claims Management (FS-CM or custom GI Claims solutions).
• Extensive SAP Functional Experience, with at least 2 full cycles
• Understanding of Insurance data models, premium processing, bordereaux, and financial integration.
• Ability to write and review functional specifications for ABAP developments.
• Familiar with batch jobs, interfaces, IDocs, BAPIs, and middleware integrations.
• Strong analytical and problem-solving skills.
• Experience working in AGILE environments (SCRUM ceremonies, user story creation).
• Drive full cycle implementations from a functional perspective.
• Experience in production support, incident resolution and change implementation.
• Ability to communicate complex SAP and process concepts in clear, simple terms for claims teams, underwriters, finance, risk partners, and leadership.

And any experience of these would be useful:

• SAP Insurance (FS-I*) training/certification.

• Degree in IT, Engineering, Finance, or a related field complemented by equivalent experience

• ITIL v4 certification

• Experience with Agile delivery methods.

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: * A generous pension contribution of up to 15% * An annual performance-related bonus * Share schemes including free shares * Benefits you can adapt to your lifestyle, such as discounted shopping * 30 days' holiday, with bank holidays on top * A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.