IT Supporter
RM IT Professional Resources AG
Wädenswil, Switzerland
3 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English, GermanJob location
Wädenswil, Switzerland
Tech stack
Azure
Windows Server
Software Systems
Job description
- Maintain, analyse, troubleshoot, and repair web-based application issues.
- Document and upgrade software systems as required.
- Provide second-level support to users, including account management (rights, security, system groups).
- Collaborate with teams managing dependent applications and suppliers to ensure smooth operation.
- Perform minor application or infrastructure changes (eg, scripts, batch jobs) to resolve complex issues.
Requirements
- Solid understanding of Windows Server OS and Azure Cloud.
- Experience with network and security concepts.
- Knowledge of service management (ITIL) and structured, process-oriented environments.
- Ability to read code and write scripts for troubleshooting.
- Language skills: German,English
Your soft skills:
- Strong communication and customer service orientation.
- Problem-solving and analytical mindset.
- Ability to work collaboratively within a team and with external partners.
Benefits & conditions
Rate market rate