Endpoint Engineer (Tenant)

Home-Office Apple iOS Hardware IT Infrastructure Library (ITIL) Mobile Device Management (MDM) Monitoring MS Office / Microsoft 365

+4 Top, Role Purpose: you will play a key role in ensuring our employees have secure, reliable, and seamless access to their devices and applications. You will own the lifecycle of corporate endpoints-from provisioning and onboarding to application deployment, compliance, security hardening, and retirement-using Microsoft Intune, Autopilot, and Defender., * Endpoint Provisioning & Lifecycle Management: Plan and operate device onboarding (Microsoft Intune / Autopilot), automate provisioning processes, and manage the full device lifecycle including inventory accuracy.

• Software Packaging & Application Lifecycle Management: Package, test, deploy, and maintain applications via Microsoft Intune, including versioning, updates, retirement, compatibility testing, and app catalog governance.
• Mobile Device Management (MDM): Manage enrollment and administration of iOS and other mobile devices, enforce compliance policies, oversee app deployment, conditional access, and device lifecycle events.
• Patch & Update Management: Define and operate update rings, Windows Update for Business policies, driver/firmware strategies, and third-party patching, including monitoring, remediation, and rollback management.
• Endpoint Security & Hardening: Implement and maintain security baselines (e.g., BitLocker, Defender, firewall, ASR), define OS and application hardening standards, and manage policy exceptions.
• Compliance Monitoring & Governance: Operate and enhance compliance policies, ensure adherence to internal and regulatory standards, and govern endpoint policy frameworks and approval processes.
• Vulnerability & Risk Management Support: Analyze and prioritize vulnerability findings, define risk-based remediation actions, track resolution progress, and escalate blockers where necessary.
• Threat Detection, Reporting & Metrics: Ensure endpoint visibility for Security Operations, respond to security alerts according to playbooks, and deliver automated reporting and KPIs on compliance, risk, and endpoint health.

• Minimum 3 years of professional experience in IT or a related field
• Bachelor's degree in Computer Science or a comparable discipline
• Strong knowledge of IT systems, IT technologies, networks, workplace environments, and computer hardware/software
• Proficiency in MS Office applications
• Excellent written and verbal English communication skills
• Ability to prioritize effectively, focus on high-impact tasks, and demonstrate strong time management and attention to detail
• Collaborative, responsible, and patient team player, comfortable working in multicultural environments; ITIL knowledge is an advantage
• Willingness and ability to travel internationally

You will be a good fit for the role when you enjoy the challenges and opportunities in our ever-changing business landscape, where routine tasks are balanced with exciting projects involving AI solutions, making the day-to-day work engaging and dynamic.