Customer Master Data Administrator English and French

We are seeking a Customer Master Data Administrator with English and ad

vanced French to join our team in Cornellá (Barcelona).

In this role, you will be responsible for the accurate and efficient management of all customer-related data. You will play a key part in ensuring data integrity, compliance, and service excellence across our operations.

As a Customer Master Data Administrator, you will:

• Own the administration and maintenance of Customer Master Data.
• Process all customer data inputs and updates in a timely and accurate manner.
• Respond to data entry requests and resolve related queries.
• Ensure service quality standards are consistently met or exceeded.
• Maintain compliance with relevant legal and regulatory requirements.
• Identify and report data gaps, inconsistencies, and errors.
• Deliver a high standard of customer service in all interactions.
• Support continuous improvement initiatives related to data management.
• Alert Supervisors to any issues or opportunities with existing customers (e.g., major contract renewals).
• Act as the primary point of contact for country-based account management teams, as well as commercial and query resolution teams.

Do you have experience in Microsoft Outlook?, Do you have a Master's degree?, Languages: Excellent English and French.

Dutch or other additional languages would be an advantage

Technical Skills

• Understanding of customer administration matters for different countries
• PC literacy, including MS Office and Microsoft Outlook
• Desire to learn SAP for data handling and reporting
• Ability to work according to global work procedures

Personal Competencies

• Strong customer focus
• Excellent communication skills
• Ability to work both independently and as part of a team
• Skill in building strong relationships with internal and external stakeholders

• Competitive Salary: Based on experience and skills.
• We Take Care of You: With medical insurance (Adeslas), life insurance, and a pension plan.
• Flexible Compensation Plan: Includes a restaurant card, private health insurance for family members, nursery vouchers, and a transport card.
• Economic Support for Remote Work.
• Flexible Hours: With the possibility to work from home 3 days per week.
• Holidays: 23 days + additional days for work adjustment.
• Professional Development: Opportunities for growth and development within the company + a training platform: you choose what you want to deepen.
• Special Discounts: On your favourite brands for being part of Air Products.
• Parking Space: So, you don't stress about arriving at the office.

At Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world. Reimagine What's Possible And at the European Shared Services Center based in Cornellà de Llobregat, with more than 300 employees, we support the group's various subsidiaries of all Europe and other regions. We have built an outstanding multicultural environment composed by employees of around 30 different nationalities., We are the world's largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.