IT System Administrator m/f 80-100%
Energie Service Biel/Bienne
2 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English, French, GermanJob location
Tech stack
Application Lifecycle Management
Information Technology
Job description
- Manage the Service Desk operations following established processes.
- Organize the department's various inventories (hardware, software, etc.).
- Provide fundamental IT training for new employees., In this exciting role, you will be one of the main pillars of the department. Exciting and innovative challenges await you....
This is your job
- Management of the Service Desk operation according to defined processes
- Organization of the various inventories of the department (hardware, software, mobile devices...)
- Taking over and processing various tickets (ITIL 1st Level Support)
- Basic IT training for new employees of the company
- Application lifecycle management
Requirements
- EFZ in IT and ideally a diploma as a technician.
- Experience in user support is a plus.
- Proficient in German or French with knowledge of the other., * EFZ as an IT specialist and ideally a certified technician HF
- Experience in user support is an advantage
- Enjoy supporting and advising internal customers
- Process-oriented and documentation creation
- Main language German or French with good knowledge of the other language
Benefits & conditions
- Transparent salary policy
- Advantageous employment conditions
- A strong team with a family-like atmosphere
- Promotion of your professional development
Energie Service Biel/Bienne
We are the leading energy service provider and water supplier in the Biel region. We use our skills and knowledge effectively and focused for our customers. We rely on sustainable energy production as well as energy efficiency and thus actively shape the energy future. Together with you, we want to continue to develop. We offer our employees attractive employment conditions, support you in your work, and promote your professional development. Display original ad