Data Quality & BI Analyst

We are looking for a Data Quality Analyst to join our Fleet, Network & Terminal Efficiency team in Ipswich, supporting Global HQ during a major digital transformation. You will carry out data quality investigations, analysis and reporting across global systems, working closely with IT and business teams to ensure trusted, scalable platforms.

How you will help us and what you can expect

Data Quality & Investigation:

• Investigate technical data quality issues across multiple BI products and source systems
• Analyse data anomalies and inconsistencies, working with IT and business teams to identify root causes
• Support the development and maintenance of data quality monitoring tools and dashboards
• Proactively identify recurring issues and improvement opportunities

BI & Data Analysis

• Support the development and enhancement of Power BI reports, with a strong focus on data validation and quality
• Perform ad-hoc data analysis using Power BI and Excel to support investigations and decision-making
• Assist with report testing, validation and release activities
• Contribute to the consolidation, redesign and optimisation of existing BI reports as-well as creation of new ones

Requirements & Stakeholder Support

• Support requirements gathering and refinement with business users and IT teams
• Assist with translating business questions into analytical or reporting solutions
• Provide structured input into specifications, testing scenarios, and feature validation
• Support documentation of BI products, data sources, usage guidelines

Operational Support

• Assist with recurring operational tasks, report checks, technical monitoring and data quality follow-up actions
• Support training sessions and user assistance during global rollouts
• Maintain clear, accurate and up-to-date documentation for reports, data sources and processes

Do you have experience in Process improvement?, * Data Quality & Investigation: Strong analytical and investigative mindset with a logical, systems-thinking approach. Proven ability to analyse and identify data anomalies, inconsistencies and root causes across complex datasets, interconnected processes and multiple source systems.

• Power BI / Excel: Proficient in Excel (Formulas / Pivot Tables), with advanced user experience in Power BI. Basic experienced building BI reports is desirable.
• Collaboration: Ability to work cross-functionally with business stakeholders and IT teams, supporting investigations, requirements, testing and related activities.
• Communication: Strong written and verbal communication skills, with the ability to document findings, support training and explain data related topics to non-technical users.
• Shipping Industry Knowledge: Ideally 2+ years of experience in the shipping or logistics industry, with an understanding of related business processes and MSC systems.

• Competitive salary
• Private Health Care for everyone from day 1 (non-contractual)
• Generous pension scheme
• Life Assurance - 4x salary
• 22 days + a day to take on Christmas Eve or New Year's Eve
• Free parking
• On-site artisan restaurant
• Discounted gym membership
• Cycle to work scheme
• Flu vaccines and eye care vouchers
• Buy or sell holiday scheme
• Christmas club saving
• MSC Cruises friends and family discount
• Full induction day and training provided
• Learning and development opportunities
• Dress for the day policy/modern office environment

The container shipping industry offers some truly unique career opportunities. Whether you work on land or at sea, you'll be helping to keep global trade moving and making a real impact on countless people's lives. It's an exciting, fast-paced and rapidly evolving environment - and you could be part of it with MSC.