Security Operations Analyst

Charles Taylor is looking for a Senior Security Operations Analyst on a 12 months fixed term contract that will complement our existing team, and who will be responsible for performing real-time analysis and security alert investigation for both on-prem and Cloud environments. The ideal candidate will assist in the delivery of key security initiatives and activities and provide excellent client service while evaluating the type and severity of security events and resolve issues by taking the appropriate corrective action.

Success in this role requires a 'can do' attitude and positive engagement with senior management that concentrates on delivering transparent non-disruptive security solutions to enable the business to secure clients, to grow and to innovate rapidly and securely.

This role can be performed remotely but occasional travel to London office every 3-6 months might be required., * Identify, triage, and respond to security events in a timely manner with consideration to criticality and urgency and support the security operations function during all security related incidents.

• Provide 2^nd and 3^rd line incident response and analysis and support the security operations function during security related incidents with timely escalation, and drive to ensure the closure of incidents.
• Working semi-independently, undertaking information security engagements including working co-ordination (client interaction, deliverables, work plans, escalations etc.)
• Maintain information security controls and processes as part of a global SOC team (UK and Asia).
• Provide clear, organised findings, and recommendations, and tracking progress towards resolution and risk mitigation.
• Identify control gaps/weaknesses within existing business and new business and take part in remediation activities with direction and support from the management.
• Support the Security Operations Manager in the execution of their duties and assist in successful delivery of the cyber security strategy.
• Identify control gaps/weaknesses within existing business and new business and taking ownership for remediation activities with direction and support from the Security Operations Manager.
• Producing high-quality presentations and management reports, and metrics for technical and non-technical audiences.
• Maintain awareness of developments in the information security industry.
• Work semi-independently, liaising with other team members across CT, producing high quality oral and written work product and presenting complex technical matters clearly and concisely.
• Carry out Ad Hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.
• Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.

• Advanced understanding of Operating System and Networking fundamentals alongside OS Security (Windows & Linux) and Network Security best practices (perhaps with a home lab you use to learn more).
• Advanced hands-on experience with centrally managed information security tools such as Anti-Virus, EDR, SIEM or SOAR, ideally Azure Sentinel, MS Defender, Active Directory and Entra ID.
• Good knowledge of a scripting language such as Python or PowerShell and some experience of using it to automate aspects of Security Operations.
• Perform log analysis from a variety of sources to identify potential threats.
• Perform security incident root cause analysis and drive implementation of containment and mitigation strategies.
• Experience investigating and responding to both external and insider threats.
• Experience with attacker tactics, techniques, and procedures.
• Experience in threat hunting including the ability to leverage intelligence data to proactively identify and iteratively investigate suspicious behavior across networks and systems.
• Broad knowledge across the Security domain, as well as deep focus in one (or more) areas such as Logs and events processing, Incident Management, Digital Forensics, Detection and/or response tool development.
• Good ability to configure alerts for Microsoft security technologies (e.g., Azure Sentinel, MS Defender)
• Good familiarity with Cloud Security (ASW/Google/Azure)- Azure Cloud, Microsoft Defender, M365 E5, and/or Azure Sentinel would be advantageous.
• Good analytical and problem-solving skills, ability to think laterally about complex problems.
• Good knowledge of common adversary tactics and techniques as well as interest in emerging threats.
• Good ability as a team player and having the capability to expand/adapt your skills in fast-paced ever-changing industry.
• Basic understanding of traditional ITIL concepts i.e., Incident, Change and Problem management.
• Certifications relating to IT or Information Security- degree, certifications, or extended experience
• Up to 3 years of professional experience in IT or Information Security, ideally Security Operations.
• Proven passion for information security and technology, and evidence of continuous learning

Founded in 1884 as a mutual insurance association, Charles Taylor began under the leadership of coal merchant Charles Taylor, whose astute management set the stage for growth. Today, we are a global leader providing insurance services and technology solutions with a team of c.4,000 experts across 120+ countries on 6 continents. Our unmatched depth of specialist expertise, from loss adjusters to forensic accountants, helps the global insurance market to address its challenges. Through our trusted partnerships model, we build long-term, personal relationships with clients based on trust and cooperation. Our powerful technology helps our clients improve their customers' experience from start to finish. Thanks to our global reach, our clients can access our services wherever they are in the world, whenever they need us. Our services and solutions support every stage of the insurance lifecycle and every aspect of the insurance operating model, across all major commercial insurance lines serving a blue-chip international customer base that includes insurance companies, mutuals, captives, MGAs, Lloyd's syndicates and reinsurers, along with brokers, distributors and corporate insureds. Our Group Business Services (GBS) function supports the overall efficiency and effectiveness of the company ensuring that teams have the tools, systems and support needed to deliver high-quality client solutions. Focused on finance operations, HR services, IT infrastructure, legal and compliance support, and workplace management, the GBS function enables the business to operate with agility, maintain compliance and focus on delivering value to our clients. Expertise you can trust - for more information, please visit www.charlestaylor.com Why join Charles Taylor? Charles Taylor prides itself on being a people-centric business. Our culture and values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance. We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, as well as study assistance for professional qualifications. Our Values * Accountability (We take ownership and responsibility) We all have a role to play in Charles Taylor's growth and overall success. * Agility (We learn, evolve and adapt quickly) We anticipate, prepare for and adapt to change; it's how we stay competitive. * Care (We are compassionate and human) We are approachable and genuinely interested in others. * Collaboration (We are one) We are unique but united in our work. * Integrity (We do the right thing) At all times, we act with responsibility and respect. Equal Opportunity Employer At Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation. We recognise that Diversity, Equity and Inclusion is essential in enabling us to deliver better insurance outcomes and fulfilling our responsibilities to clients, colleagues, and the community. We proactively promote and celebrate differences and strive to create an environment where our people feel included and can reach their full potential. We take pride in our inclusive and diverse culture, which is supported by strong partnerships and a transparent, fair recruitment process.