Product Owner

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA., As a Product Owner you will be is responsible for maximizing the business value delivered by Agile Scrum Teams. The PO has a strong technical and operational understanding of the product and, as this is primarily an 'internal facing' role, they work closely with their Product Manager to gain a clear understanding of the business problems customers need the product to solve, as well as the vision and strategic direction of the overall portfolio. This role will be central to shaping and delivering the integration layer, which is foundational to enabling faster innovation, simplified customer integrations, and future-ready capabilities across airport operations. Furthermore, the Product Owner will usually drive the 'Design Partner' process whereby a small number of selected SITA customers are provided with incremental software updates throughout the development process of a new release which should help this solution to make it simpler and standardised integrations, reducing complexity and long-term cost which is a modern, web-based user experience, eliminating local application maintenance which makes Faster deployments and upgrades, enabled by parallel development and modular services. Reporting to the Senior Product Owner, you will be a key part of the multiple Airport Management teams. These teams are delivering a solution to operate seamlessly across cloud and on-premises environments, while ensuring continuity and reliability for existing customers., * Fundamentally understands our customers' business and the outcomes they want us to deliver. Works with the Product Manager to shape the Portfolio Vision. Owns the Product Vision in collaboration with the Product Manager.

• Responsible for the end to end delivery of the product and as such is supporting the transition by ensuring that the scope of his/her delivery includes the tasks required to ensure the operability of the final solution.
• Manages the Product Backlog and plans the sprints. Populates the Product Backlog with artifacts that provides the next level of detail to support the delivery of the product road map as defined with the Product Manager.
• Specifies technical requirements, Functional requirements, Non-Functional Requirements & Acceptance Criteria.
• Responsible for discussing the features of the product and supporting the functional analysis of the backlog and call out priorities of the roadmap. Knows the costs of a delivery (project or release) in the details and in real-time.
• Defines PI or Release time-boxes. Defines MVP for a release.
• Works with the Scrum Teams to define Sprint goals. Attends Scrum team Daily Stand-ups.
• Partner with architecture, engineering, UX, and operations teams to ensure cohesive delivery
• Attends Sprint Planning, clarifies requirements for the teams
• Accepts (or rejects) the team's work during the sprint and at the End of Sprint Review. Demos the teams (accepted) work to the wider SITA community & customers.
• Defines PI or Release time-boxes. Defines MVP for a release and does Product Documentation

Do you have experience in UX?, Do you have a Bachelor's degree?, * Minimum of 3 to 5 years' experience in a significant technical product owner or similar technical function.

• Strong experience as a Product Owner in complex, enterprise or platform-based products
• Solid understanding of system integrations, APIs, and distributed architectures
• Lead the definition of standardized APIs, data contracts, and integration patterns
• Own the integration layer roadmap, vision, and backlog, ensuring alignment with customer needs and platform strategy
• Minimum 2 to 3 years of experience in Air Transport Industry desirable.
• Outstanding communication and presentation skills
• Business / Engineering / Science related qualification to at least Bachelor's Degree level typically. Other Degree level backgrounds considered.
• Experience of working with and across multiple agile scrum teams.
• Experience of working directly with customers.
• Practical experience of running a customer design partnership program
• A proactive, dynamic, and positive attitude.
• You like to work well within teams and with external teams.
• Good to have previous experience with building new products from scratch.
• Experience working with large-scale, mission-critical systems (aviation or operations domain is a strong plus)
• A mindset aligned with SITA values: Customer-first, collaborative, fast-learning, and reliability-drive

KNOWLEDGE & SKILLS

• Solid understanding of system integrations, APIs, and distributed architectures
• Extensive experience of influencing key stakeholders
• Comfortable with highly technical teams & able to communicate across technical & non-technical stakeholders
• Excellent knowledge of the IT industries and their economic drivers
• Translate architectural concepts into customer- and delivery-focused product requirements
• Outstanding communication and presentation skills
• Knowledge or hands on experience of different tools like, ADO, Jira, AHA, Miro

PROFESSION COMPETENCIES

• Technical
• Analytical Approach
• Collaborating Globally
• Communicating Complex Concepts
• Contracts Management & Administration
• Cross-team integration
• Customer/Market Focus
• Managing Change
• Planning: Tactical Strategic
• Products and Services
• Release Management
• Requirements Analysis
• Understanding Customer Needs

CORE COMPETENCIES

• Airport Management domain knowledge
• Technical (APIs, Integration)
• Product Owner knowledge, Business / Engineering / Science related qualification

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team's needs) * Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way. Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.