Director, IT Digital Partner - International Business
Role details
Job location
Tech stack
Job description
The Director, IT Digital Partner is a senior technology leadership role responsible for partnering with enterprise business leaders to shape and deliver digital, data, and AI-enabled strategies that drive sustainable business outcomes. Reporting to the Vice President & Chief Information Officer, this role serves as a trusted advisor and strategic partner across multiple value chains, ensuring technology investments are aligned with business priorities, regulatory requirements, and long-term enterprise architecture standards. The role leads multi-year technology roadmaps, oversees complex platform transformations, and fosters a digital-first, data-driven culture across a global, regulated environment. Responsibilities
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Serve as the primary digital partner to senior business and functional leaders, translating business strategies into actionable, multi-year technology roadmaps.
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Lead large-scale digital and platform transformations across ERP, CRM, PLM, QMS, analytics, and customer experience platforms.
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Establish and govern secure, scalable, and compliant enterprise architectures, including cloud, data, integration, and AI capabilities.
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Drive innovation through the adoption of advanced analytics, automation, AI, and emerging technologies.
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Build, lead, and develop high-performing global technology teams and operating models.
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Own financial management, including budgeting, forecasting, and strategic vendor partnerships.
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Ensure adherence to regulatory, quality, security, privacy, and validation requirements in highly regulated environments.
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Foster strong collaboration across IT and business teams, positioning IT as a strategic enabler of enterprise value.* Partner with executives and business leaders to define and deliver measurable digital and technology outcomes.
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Design and oversee implementation of enterprise platforms and integrations supporting end-to-end business processes.
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Establish governance frameworks for data quality, security, risk management, and compliance.
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Lead change management efforts to support adoption of new technologies and ways of working.
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Monitor technology performance, resilience, and continuous improvement across supported platforms.
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Represent IT as a thought leader internally and externally, leveraging industry best practices and insights.
Essential Functions of the Role
- Communicate effectively via email, phone, and virtual platforms.
- Collaborate across departments to support organizational goals.
- Participate in cross-functional meetings and initiatives.
- Maintain and analyze data using tools like Excel, SAP, or HRIS systems.
- Prepare reports and dashboards for internal stakeholders.
- Ensure data accuracy and confidentiality in compliance with company and legal standards.
- Manage multiple priorities and deadlines in a fast-paced environment.
- Lead or support special projects aligned with departmental objectives.
- Demonstrate initiative in identifying process improvements or automation opportunities.
- Serve as a point of contact for internal and external stakeholders.
- Resolve inquiries and issues with professionalism and discretion.
- Provide guidance on policies, procedures, and benefits (where applicable).
- Adhere to company policies, including those related to ADA, data privacy, and ethics.
- Maintain secure handling of sensitive information.
- Support audits and regulatory reporting as needed.
- Vision-setting and alignment with business strategy.
- High-level decision-making and resource allocation.
- Oversight of compliance, risk, and organizational culture.
Requirements
Do you have experience in Product lifecycle management?, Do you have a Master's degree?, * Bachelor's Degree with a minimum of 15 years of related experience, * 15+ years of progressive IT experience, including 10+ years in senior leadership or enterprise platform roles.
- Demonstrated experience leading large-scale digital or enterprise platform transformations.
- Experience working in regulated industries such as life sciences, medical devices, or pharmaceuticals.
- Proven ability to manage complex, global stakeholder environments and executive relationships.
Preferred:
- Master's degree or MBA.
- Experience across multiple enterprise platforms (e.g., ERP, CRM, PLM, analytics, cloud).
- Background in agile, DevOps, and modern product or platform operating models.
- Industry thought leadership, consulting, or transformation program experience.
- Global work experience and comfort operating across geographies and cultures.
Benefits & conditions
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Be Agile - Innovates and adapts quickly, approaching change with curiosity while persisting through obstacles.
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Be Customer Centric Considers the needs experiences and feedback of customers in all we do.
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Be People-Focused - Builds trust and collaborates with an inclusive and empathetic approach.
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Be Performance Driven - Operates with an ownership mindset, driving meaningful outcomes.
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Live The Schneiders' Legacy, Our Noble Purpose - Passionately serves Our Mission and Vision, while demonstrating the Immutable Principles.
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The anticipated base salary range for this position is £120,000 - £160,000, depending on experience or other legitimate business factors
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This position is also eligible to participate in the Hollister discretionary Corporate Bonus Scheme
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Performance-related Annual Salary Review
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Company Car or Car Allowance
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Group Personal Pension Scheme with 8.5% employer contribution
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Private Healthcare Insurance covering you / and your family members
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Life Insurance Cover at x10 base salary
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Group Income Protection Scheme
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25 days annual leave + Bank Holidays (pro-rated for part time Associates), with the option to buy/sell annual leave
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Comprehensive Employee Assistance Programme
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Enhanced Family Friendly policies
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Internal recognition scheme