Tech stack
Adobe InDesign
Artificial Intelligence
Software as a Service
Ui Patterns
Service Design
User-Centered Design
Website Wireframe
Figma
Job description
We're looking for a Senior UX Designer to help shape the end-to-end experience across Benchmark's digital products, spanning desktop, tablet and mobile. You'll take the lead on UX/UI design for new features, improve and evolve our design system, and work closely with product, research, service design and engineering to deliver journeys that are simple, accessible and genuinely useful.
This is a hands-on role for someone who loves solving real customer problems, can confidently turn insight into great design, and enjoys working at pace in an agile environment. You'll also help us keep raising the bar for design quality across the business., * Design intuitive, accessible user experiences for new features across web and mobile.
- Create user flows, journey maps, wireframes, prototypes and high-fidelity UI.
- Help evolve our design system and UX/UI assets to improve consistency and scale across products.
- Explore how agentic AI can support better collaboration, faster delivery and stronger experience outcomes.
Research-informed design
- Work closely with user researchers to plan and run research, then bring the insights into your design work.
- Combine qualitative and quantitative inputs to shape clear design decisions and prioritise what matters.
Cross-functional delivery
- Partner with product owners, developers and stakeholders to make sure designs meet customer needs, business goals and delivery readiness standards.
- Support agile delivery teams through sprints - staying involved to protect design intent and ensure quality in build.
Quality, accessibility & continuous improvement
- Champion strong UX standards, accessibility best practice and consistent UI patterns.
- Use feedback, data and research to iterate and improve live experiences over time.
Requirements
Do you have experience in UX?, * 8+ years' experience in UX and/or product design (ideally across SaaS, web, mobile and responsive products).
- Strong portfolio demonstrating complex journeys, interactions and UI patterns.
- Confident using modern design tools - especially Figma.
- Experience building and maintaining design systems.
- Solid grounding in user-centred design methods (e.g., Design Thinking) and accessibility best practice.
- Comfortable working in agile teams alongside product and engineering.
- Strong stakeholder skills - able to run workshops, align people, and explain decisions clearly using evidence.
- Degree in Design, HCI or related field (or equivalent practical experience).
- Financial services experience is helpful, but not essential.
About the company
You'll be based at the Benchmark Head Office, within our Broadlands Business Campus near Horsham in West Sussex but will need to be present across our other offices, including the main Schroders headquarters in London. It has high standards and international reputation, without being in the city: a big, countryside campus means life will feel a little different.
We support our offices by using cutting edge software and hardware and our spacious campus facilities mean there's a great working environment for the team. With an on-site restaurant, coffee shop and gym, our campus has much to offer. And commuters can relax on our dedicated regular shuttle bus to and from Horsham's main line train station., Benchmark is one of the UK's leading financial planning businesses, aiming to help our clients realise aspirations and achieve peace of mind. We do this through our unique business model which provides supports to over 1000 financial planners through our technology led platform across our employed, self-employed and independent segments. The solutions are award-winning, enabled by proprietary technology covering regulatory, platform and investment services, all of which are designed to support advisers at every step of their journey - from starting their career, improving how they run productively and effectively, to accelerating its growth and ultimately thinking about succession planning.
We operate offices across the UK, and have rapid expansion plans, and are highly acquisitive having made over 50 acquisitions over the last few years. We also provide integrated solutions incorporating our own investment, pension, platform, technology and compliance services.
As a financial planning business, we help people realise their aspirations and achieve peace of mind, and therefore ensuring good client outcomes is central to decision making. Our regulatory requirement to achieve positive consumer outcomes and to treat client fairly are embedded within our organisation, and we take responsibility for embracing and promoting our duty of care to all clients, including those who may be more vulnerable than others.
As part of the Schroders Plc Group, and the Schroders Wealth Division, Benchmark sits within the UK largest listed asset manager with over £750bn of assets. Benchmark has the benefit of having a focussed business model with clear accountability with the benefits of being part of one of the UK's largest financial services businesses.
We're looking for the best, whoever they are
We know that diverse perspectives and an inclusive culture where all can succeed lead to better decisions and stronger outcomes for the company its clients and its employees. That's why inclusion and diversity are strategic priorities for us. We're proud to be an equal opportunities employer. You're welcome at Benchmark regardless of your age, disability, gender identity or expression, religious beliefs, sexual orientation, or socio-economic background. We're building a workplace where everyone feels respected, valued, and empowered to thrive.
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