Sr Deployment Engineer - Europe
Role details
Job location
Tech stack
Job description
Reporting to the Sr. Director, Customer Support, as Sr. CSE Deployments you are
responsible for delivering frictionless and smooth deployments to our Fortune 500
customers. Deployments run over a period of 12-24 months during which you develop
trusted technical relationships with our customer and also take the initiative to update
documentation, write better procedures, create a video. Deployments are technically
complex and will present you with technical challenges calling upon your best
troubleshooting and analytical competences. Next to your technical focus you also
coordinate x-functional deployment activities. You are an energetic self-starter fully
committed to our customers' success by putting yourself in our customer's shoes and
constantly striving to make sure they can use our product to the best of its and their
Requirements
- 8+ years experience supporting technical end-user
- Excellent troubleshooting and root-cause analysis skills
- Proven technical writing skills
- Project management skills
- Excellent communication and written skills (English)
- Handling of hardware appliances and configuration of UEFI/BIOS
- Linux system administration & advanced Linux troubleshooting
- Python programming and Shell Scripting (both optional)
- Management of network adapters, interfaces
- Networking concepts and tools: IP, DHCP, DNS, NAT rules, Firewall
configuration, routing, bridging, and proxies
- Networking troubleshooting competence using ping, traceroute, netstat, ip tables,
tcpdump and analyzing packet captures.
- Operate and troubleshoot SSH ; secure tunnels
- Familiar with both Type 1 and Type 2 hypervisors
- Troubleshoot hypervisors, including performance
- Deploy and manage Docker containers
- Certified Kubernetes Administrator (CKA), preferred
- Configuration of Azure or alternative clouds
- Practical operation of Swagger
- Setup and configuration of APIs such as Postman and Terraform
