PCN Senior Administrator

An exciting opportunity has arisen for a friendly, confident, enthusiastic, and energetic person to work within our dedicated central administration team. The role is to support the Weymouth and Portland Primary Care Network.Based in our offices on Lynch Lane in Weymouth you will provide support to our Operations Manager supervising our junior administration staff, allocating tasks and monitoring progress, offering operational and admin support to projects, for example: enhanced access clinics; vaccination delivery; housebound visit management processes, change management initiatives, and the smooth running of our services and administrative provision., As a Senior Administrator within the PCN Central Admin Team you will:

• Provide support and supervision for the junior team members
• Work alongside the Operations Manager, providing support as needed
• Provide lead administrative support to specific PCN services / projects
• Have oversight for services carried out centrally on behalf of the GP practices
• Support with the smooth running of everyday office life, You will be part of the team responsible for the provision of an efficient, comprehensive administrative support service to the PCN.As part of the Central Admin Team, you will offer support to the attached PCN clinical services and GP practices as and when required.

Duties include -

• Engage and support with collaborative working across the PCN team, liaison with Practices to ensure PCN delivery is in line with practices strategic goals and clinical delivery needs.
• Manage PCN delivery of Enhanced Access provision, working with the Operations Manager and Business Manager to ensure targets are met.
• Manage minutes for meetings (for example: PCN Board etc)- ensuring they are completed in a timely fashion and shared/stored correctly.
• Create, amend and implement ledgers on SystmOne
• Support with the efficient onboarding of new PCN and ARRS employees.
• Managing staff leave and absences to ensure continued delivery of service.
• Support staff in organising any identified training needs.
• Management of mandatory training for all PCN Staff, ensuring completion and compliance
• Assist with maintaining policies and procedures
• Management of room bookings and room allocation in PCN clinics
• Be responsible for all stock, stationary and medical consumables orders.
• Responsibility for appropriate Waste Management Manage Shredding and confidential waste management compliance
• Any other reasonable duties requested by management

Do you have experience in Supervising experience?, * Methodical & accurate approach to work with attention to detail

• Work to a very high standard
• Be a driven, enthusiastic, and responsive team player
• Flexible approach to change
• Ability to work independently and as a member of a team
• Experience of SystmOne, Essential
• Good standard of general education
• 5 GCSEs at C or above including Maths and English (or relevant experience)

Desirable

• NVQ3/A-levels or equivalent or relevant practical experience

Experience

Essential

• Working in a healthcare setting
• Working as part of a team
• Accurate recording of data

Desirable

• Experience of supervising staff
• Experience of using organisational procedures to enable problem solving
• Primary Care experience

Knowledge

Essential

• A good range of IT knowledge including Word, Excel, email and databases

Desirable

• IT GP clinical system, SystmOne
• Understanding of medical terminology

Skills

Essential

• Understanding and adherence to strict confidentiality
• Excellent communication skills, both written and verbal
• Able to take and convey clear messages
• Able to prioritise and work to conflicting demands
• Able to use own judgement, resourcefulness and common sense
• Able to work under pressure
• Able to problem solve
• Able to plan and prioritise own workload and the workload of others as required
• Able to deal with difficult situations

Desirable

• Ability to absorb complex information and communicate it effectively to others, * Highly motivated
• Calm approach, performing under pressure
• Positive attitude
• Pleasant and articulate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Two Harbours Healthcare is a not for profit organisation led by local General Practices in Weymouth and Portland. Our goal is to work more closely together (and with stakeholders) to share expertise, resources and provide services for the NHS.