IT Support Specialist

Bcic Swiss
Baar, Switzerland
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English, German

Job location

Baar, Switzerland

Tech stack

Microsoft Windows
Apple Mac Systems
Desktop Computing
Jabber
Microsoft Office
Network Connections
Diagnostic Tools
Laptops

Job description

BCIC Swiss GmbH | Best Connect International Company is looking for a (Schudle visit,on-site) "IT Support Specialist" in Germany .

️ Provide first- or second-level contact and problem resolution for customer issues.

️ Work with third-party vendors to remediate complex AV issues as needed.

️Provide timely communication on issue status and resolution.

️ Maintain ticket updates for all reported incidents., 3.Local language (German) & English fluency mandatory .

  • On-site role
  • Flexible working hours / shift-based schedule
  • Stable ongoing project
  • Professional and supportive work environment
  • Opportunity for additional hours based on performance
  • Potential for long-term engagement

Requirements

️ Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized .

️ Should have basic knowledge of the Mac operating system to support Apple PC users.

️ Install, upgrade, support, and troubleshoot printers and computer hardware.

️ Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.

️ Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

1.Must hold a valid work permit in Germany

2.Several years of experience in the IT field

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