IT Technician
Role details
Job location
Tech stack
Job description
We are seeking a motivated and service-focused IT Technician to join the Technology team at Fairmont St Andrews. In this role, you will support the smooth and reliable operation of all hotel IT systems, providing both proactive maintenance and responsive technical assistance to colleagues across the property., Hotel Technology Support
- Assist with the onboarding and setup of new colleagues.
- Install, configure, and maintain IT systems in line with established standards and under the guidance of the IT Manager.
- Diagnose and resolve hardware and software issues, ensuring clear communication with users throughout.
- Carry out routine checks on hardware, software, and system performance.
- Support periodic audits of IT equipment and assets.
- Assist with the configuration and maintenance of the IP phone system (queues, ring orders, etc.).
- Perform proactive maintenance of printers and manage consumables.
Audio-Visual (AV) Support
- Maintain an accurate inventory of all hotel AV equipment.
- Conduct regular testing and preventative maintenance of AV systems.
- Set up, operate, and support AV equipment for meetings and events.
- Work closely with the Events Operations team and external partners to ensure seamless AV delivery.
Requirements
Do you have experience in Windows?, * Knowledge of Microsoft Windows operating systems and Office products.
- Ability to troubleshoot ie. investigate and resolve issues.
Desirable Skills
- Experience in Microsoft Windows server operating systems.
- Experience in IT Support - both software and hardware.
- Understanding of networking principles.
- Experience with AV equipment.
The ideal candidate will have or be working towards gaining IT based qualifications with a keen interest in IT (and technology generally).
- Personable, good communication skills and a willingness to help people.
- Continuous learning and improvement.
- Passion for technology and innovation.
Benefits & conditions
- Hassle-Free Commute - Enjoy our complimentary staff shuttle service to and from St Andrews
- Fuel for Your Day - Free, delicious meals in our dedicated staff canteen
- Savour the Savings - 50% off dining in all of our Food & Beverage outlets
- Relax & Recharge - Special employee rates on spa treatments and green fees
- Stay Active - Free access to our state-of-the-art gym and pool facilities
- Work Hard, Play Hard - Regular team socials and staff events to celebrate your success
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
