IT Technician

This is an excellent opportunity for an IT technician to deliver IT services to both staff and students across our local cluster schools., * Provide technical support to staff and students for hardware, software, and network issues.

• Diagnose and resolve problems with PCs, laptops, printers, and classroom AV equipment.
• Log, prioritise and track support requests through the clusters helpdesk.

Do you have experience in Windows?, The role requires excellent IT skills, a customer focused attitude and great communication skills. The role is based at Avonbourne Academies & Avonwood Primary, however is part of an IT team providing services for the United Learning Bournemouth & Poole cluster of schools, including Glenmoor & Winton Academies and The Cornerstone Academy. This is a full-time position working 37.5 hours Monday to Friday, all year round, however consideration will be given to candidates looking for term time only., * have a good knowledge of Windows operating systems, Office 365 Workspace, and networking.

• the ability to diagnose and repair common hardware and software issues.
• understand cybersecurity basics, including safe internet use and system security.
• be able to work independently and prioritise completing tasks.
• ideally have a background in Education IT and have an understanding of the school environment and the importance of supporting teaching and learning.
• be reliable, punctual, and able to maintain confidentiality and data security.

Pulled from the full job description

• Sick pay
• Free parking
• Company pension
• On-site parking, £25,000 starting salary depending on experience, We can offer you:
• a supportive and forward-thinking school environment
• the opportunity to work as part of a supportive team
• one personal day every academic year
• access to the Local Government Pension Scheme - Avonbourne contributes 23.6% each month on top of your contribution!
• free onsite parking
• occupational sick pay, protecting you and your family
• access to our health care cash plan and rewards scheme, Westfield, after six months service.
• continuous Professional Development options that will be tailored to your needs.
• competitive maternity, paternity and adoption benefits.