UX Designer

• Lead end-to-end UX design, encompassing research, interaction design, and some UI work.
• Collaborate with cross-functional teams to ensure cohesive design delivery across web and mobile platforms.
• Drive customer experience improvement initiatives, focusing on reducing drop-out rates and boosting conversion through innovative AI solutions.
• Help shape the design processes, stakeholder engagement methods, and overall design delivery structure within our new lab.

We are seeking a talented UX Designer to be part of our dynamic team dedicated to reimagining customer onboarding experiences and enhancing in-app banking functionalities. If you have a passion for user-centered design and a knack for creating seamless digital experiences, we want to hear from you!, * Strong UX Design Experience: Proven expertise in the UX design lifecycle, from initial research to final product delivery.

• Research Skills: Ability to conduct lightweight user research to inform design decisions.
• UI Design Capabilities: While not mandatory, UI design experience is a definite plus.
• Collaborative Mindset: Experience working in collaborative design teams, with a focus on open communication and teamwork.
• Stakeholder Engagement: Strong communication skills to effectively liaise with stakeholders and understand their needs.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.