IT Services Lead

We are looking for an IT Services Lead who will play a central role in coordinating business requirements and IT services within our audit firm. In this position, you ensure that our applications, workplace services, and internal IT support operate reliably and efficiently.

You act as the bridge between our internal organization and our external IT partners, including managed service providers and software vendors. The role combines oversight of business applications, coordination of internal IT support, and vendor management.

Working closely with partners, managers, and operational teams, you help ensure that IT services support the day-to-day work of the firm. Your focus is on ensuring that IT services are well organized, dependable, and aligned with the needs of the business., Your responsibilities include acting as the primary point of contact for internal IT questions and support requests, coordinating and monitoring incident handling and service requests, and working closely with our managed service provider and software vendors. You monitor service levels and ensure issues are resolved in line with agreed service standards, while maintaining oversight of the application landscape used within the firm. In addition, you translate business needs into functional requirements or change requests, coordinate IT-related aspects of employee onboarding and offboarding, and manage access rights and user administration together with external providers. You also identify opportunities to improve systems, processes, and tooling, and ensure proper documentation and continuity in the management of IT services., * Acting as the primary point of contact for internal IT questions and support requests

• Coordinating incident handling and service requests with our managed service provider
• Monitoring service levels and ensuring timely resolution of issues
• Maintaining oversight of the firm's application landscape
• Coordinating IT onboarding, offboarding, and access management
• Identifying improvements in systems, processes, and tooling, * LinkedIn Learning license (access to 16.000 courses on various topics)
• Laptop and phone by choice with sim card
• Membership OpenUp (mental well-being platform)
• Museum Card
• Pension

We keep on growing, getting more clients, getting more people. This brings an exciting vibe and that's why it's great working here., Message Submit your resume(Required) Drop files here or Accepted file types: pdf, doc, docx, Max. file size: 512 MB, Max. files: 2. Attention!Please note that the position is open only for candidates who have the right to live and work in the Netherlands.

We are looking for someone who combines strong organizational skills with a good understanding of IT services and business applications., * 3-5 Years of experience in a role such as functional application manager, application specialist, IT service coordinator, or similar

• Experience working within a professional services environment, such as an audit or consultancy firm
• The ability to work effectively with both technical teams and business stakeholders
• Experience coordinating external IT providers or managed service providers
• A structured and proactive way of working, with strong ownership of tasks and processes
• The ability to prioritize and maintain oversight across multiple systems and requests
• Experience with Microsoft 365, SharePoint, Exact, or similar business applications is considered a plus.
• Strong awareness of information security best practices and GDPR.

• A competitive salary and benefits package
• An excellent lifelong learning program
• Investment in personal development, management, leadership and strategy
• The opportunity to be part of a unique diverse and inclusive team that is shaping the future of international audit, + A good salary

• An excellent lifelong learning program
• Investment in personal development, management, leadership and strategy
• The opportunity to be part of a unique diverse and inclusive team that is shaping the future of international audit Questions? call us +31 20 723 5270

Reanda Netherlands is uniquely specialised in group audit for international companies that have their head office in the Netherlands and its origin (and activities) outside of the Netherlands., Whether your audit is mandatory or voluntary, Reanda Netherlands is the independent and reliable partner that offers the audit expertise you need. Our in-depth understanding of cross-border financial structures and international reporting standards allows us to navigate complexity with confidence. We help internationally operating businesses fulfil their local obligations while staying focused on their global ambitions. We work closely with your key stakeholders while maintaining the professional integrity essential to our role. Over the years, we have earned the trust of many international clients, building long-term relationships based on consistency, transparency, and reliability., Complex, international audits requires auditors who are specialised. At Reanda Netherlands we bring our expertise, understanding of international businesses and years of experience together to ensure delivering an audit that will satisfy your requirements.