IT Technician

Are you an experienced IT support professional with a strong interest in cyber security? Do you want to deliver high-quality IT support, maintain network and server infrastructure, and strengthen cyber security across multiple sites without being overloaded with unrelated administrative duties? This well-regarded educational Trust is seeking an IT Technician to join their IT department. The Trust is structured, well-resourced, and supportive, providing clear processes, documentation, and systems so contract IT staff can focus on delivering secure, reliable, and efficient IT services to staff and learners. This long term cover role is designed to cover the provision of IT support and cyber security services across Trust sites. You will deliver first and second level support, maintain IT infrastructure, and contribute to the Trust's cyber security compliance and operational excellence. The Role Provide first and second level IT/AV support to staff and students across Trust sites Maintain, monitor, and audit IT assets to ensure security, patching, and compliance Configure and support servers, networks, firewalls, and cloud platforms (Office 365, Google Workspace, VOIP systems) Analyse vulnerabilities, emerging threats, and operational procedures, producing actionable reports Manage user accounts, permissions, and storage in line with best practice and cyber essentials guidelines Deliver inductions and guidance for staff and students on safe and effective IT system use Support Junior IT Technicians and cover other Trust Academies as directed by the IT Manager

IT degree or equivalent experience; relevant certifications such as MCP, MCSE, or CCNA desirable Minimum 3 years' experience in IT support with exposure to cyber security implementation Experience configuring firewalls, servers, IT networks, and cloud services Strong knowledge of networking, Windows/Linux servers, TCP/IP protocols, VMware, backup products, and monitoring tools (MS Intune, Jamf, System Center, patch manager) Has an Enhanced DBS with Child Barred within the last 3 months AND have been continuously working with children, or be on the update service

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.