Scrum Master

• Agile Delivery & Team Facilitation o Lead and facilitate all core Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives. o Guide and mentor teams in applying Agile and Scrum principles to achieve predictable and high-quality delivery. o Support the Product Owner with backlog prioritization, story refinement, and maintaining a healthy product backlog. o Ensure team alignment on sprint goals, deliverables, and quality expectations.

• Impediment Management & Team Enablement o Identify, track, and remove impediments that block the team's progress. o Work closely with cross-functional teams and leadership to eliminate systemic constraints. o Enable teams to be self-organized and accountable for delivery outcomes. o Foster a culture of psychological safety, open communication, and transparent decision-making.

• Delivery Governance & Metrics o Monitor sprint progress using Agile tools (e.g., Azure DevOps, JIRA) and ensure data accuracy. o Track and report key Agile performance indicators such as velocity, burndown charts, sprint health, and release forecasts. o Highlight risks, dependencies, and blockers to leadership with actionable mitigation plans. o Ensure teams adhere to Definition of Ready (DoR) and Definition of Done (DoD).

• Continuous Improvement & Coaching o Coach teams and stakeholders on Agile best practices and Scrum processes. o Conduct retrospectives with actionable follow-ups to drive incremental improvements. o Promote continuous learning, innovation, and adoption of Agile techniques such as Kanban, XP, or Lean where appropriate. o Champion organizational transformation initiatives to improve agility, delivery processes, and culture.

• Stakeholder Collaboration & Communication o Serve as a liaison between the Scrum team, Product Owner, and business stakeholders. o Communicate effectively on sprint outcomes, priorities, and potential risks. o Ensure alignment between business goals, team capacity, and technical constraints. o Facilitate cross-team collaboration to manage shared dependencies and integrated deliverables.

We are seeking an experienced and highly motivated Scrum Master to join our dynamic team. The ideal candidate will facilitate Agile ceremonies, remove impediments, and enable high-performing development teams to deliver quality software solutions with consistency and efficiency. You will work closely with Product Owners, Developers, QA Engineers, Architects, and cross-functional stakeholders to ensure smooth execution of Agile practices while fostering a culture of continuous improvement and collaboration., 8-12 Years impact IT incidents that disrupt critical business services. Their job is to restore service as quickly and safely as possible while maintaining strong communication with technical teams and stakeholders. This role is for a UK based Utility company and hence demands a highly experienced Major Incident Manager. severity incidents. functional technical teams to diagnose and resolve issues. Incident Activities dive reviews to identify root cause and preventive actions. up actions with respective teams. solving mindset. Desirable skills/knowledge/experience:

• Experience o 8-12 years of overall professional experience with 5+ years as a Scrum Master. o Proven track record in leading Agile teams delivering software products or cloud-based solutions. o Experience working with distributed, cross-functional teams.

• Skills & Competencies o Strong understanding of Agile methodologies (Scrum, Kanban, SAFe). o Hands-on experience with tools such as Azure DevOps, JIRA, Confluence, Miro, ServiceNow. o Excellent facilitation, communication, conflict resolution, and stakeholder management skills. o Strong analytical and problem-solving abilities. o Ability to anticipate risks, manage dependencies, and drive delivery excellence. o Experience in environments practicing CI/CD, DevOps, and engineering best practices is a plus.

• Certifications (Good to Have) o Certified Scrum Master (CSM) or Professional Scrum Master (PSM I/II)

• SAFe Agilist or related Agile certifications

• Knowledge of project management methodologies (PMP, PRINCE2) is advantageous