Salesforce Project Manager
Role details
Job location
Tech stack
Job description
Responsible for planning, leading, and coordinating cross-functional projects and programs to ensure the successful delivery of business initiatives, overseeing project scope, timelines, resources, risks, and stakeholder communication to align business goals with technical execution.
In addition to driving continuous improvement in project methodologies and fostering collaboration across teams, will also manage operational demand by acting as a key liaison with business stakeholders-capturing and prioritizing their needs and ensuring these are effectively transferred to the delivery team for implementation.
This combined approach guarantees that the organization receives solutions that are valuable, high-quality, and efficient, while also ensuring that business requirements are thoroughly understood and effectively met.
TASKS AND RESPONSIBILITIES
Reporting to the Business Consulting Manager, will manage the following functions:
Project Manager Functions
- Manage the end-to-end project lifecycle, ensuring that scope, timelines, resources, and budget are defined, monitored, and delivered according to the agreed objectives.
- Drive the design, planning, and implementation of project solutions, ensuring they add value, meet quality standards, and integrate correctly with existing processes and systems.
- Oversee proactive and continuous improvement, identifying opportunities to optimize project delivery methodologies, processes, and tools.
- Promote and maximize adoption of new solutions by coordinating change management activities, communication, and user enablement.
- Coordinate cross-functional project teams, including analysts, developers, vendors, and business representatives, ensuring clear communication and alignment.
- Manage risks, issues, and dependencies, implementing mitigation plans and ensuring transparent communication with stakeholders.
- Ensure proper project documentation, including scope definitions, plans, decisions, risks, and lessons learned.
- Collaborate proactively with other internal and external teams, ensuring consistency, efficiency, and alignment across initiatives.
- Guarantee that project outcomes meet business expectations, adhere to quality standards, and are delivered on time and within budget.
- Maintain the relationship with customers and logistic operators.
Business Analyst / Operational Demand Management Functions
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Build and maintain strong connections between business stakeholders and technology teams, acting as a bridge to capture, prioritize, and communicate operational needs from the business side to the tech teams, ensuring that business requirements add value and are clearly understood and effectively transferred for implementation.
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Design and maintain an architecture of applications, integrations, and data that responds to business needs and meets IT standards.
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Lead and facilitate meetings, workshops, and governance forums to gather requirements, define priorities, validate solutions, and support informed decision-making.
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Maintain a strong understanding of business processes, leveraging this knowledge to ensure that proposed solutions are aligned with operational realities and strategic objectives.
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Analyze business requests in depth, challenging assumptions and distinguishing between stated needs and underlying requirements to ensure clarity and accuracy in solution design.
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Proactively identify and propose opportunities for process improvement within the business area, collaborating with stakeholders to drive efficiency and innovation.
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Develop high-level blueprint designs that translate business needs into actionable, strategic solutions for technology teams.
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Important Pharma Company with HQ in Barcelona
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Global position
Requirements
- Bachelor´s degree in business administration, Engineering, Information Systems, Computer Science, or a related field is required.
- Project management certifications, such as PMP, PRINCE2, or Agile/Scrum, are highly valued.
- Master´s degree (MBA or similar) is a plus.
SPECIFIC KNOWLEDGE
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Strong understanding of project management principles, methodologies (Agile, Waterfall, hybrid approaches) and tools (e.g., MS Project, Jira).
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Solid experience in project planning, budgeting, resource allocation, and risk management.
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Experience working in IT environments and coordinating with technical and development teams (desirable).
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Experience managing, developing, and optimizing CRM platforms focused on the pharmaceutical sector.
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Functional knowledge of Salesforce (Sales Cloud / Marketing Cloud) and Veeva CRM.
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Previous experience or certifications will be highly valued; otherwise, knowledge of these platforms will be considered a strong plus and part of the learning path within the role.
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Understanding of integrated architectures connecting CRM, email marketing platforms, data warehouses, and reporting systems.
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Ability to translate business needs into functional and technical requirements for development teams or external vendors.
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Fluent English and Spanish, both spoken and written. Additional languages are a plus.
