Senior IT Technician
Role details
Job location
Tech stack
Job description
As a Senior IT technician, you'll help support our systems we use in our offices, schools and children's homes. They include; in-house computer systems, wireless infrastructure, switches, routers, desktops, and relevant peripherals. You'll install all equipment and keep it well maintained, and when problems arise will be there to troubleshoot and diagnose. You'll also support our state of the art data center and maintain connectivity, and with the help of our our dedicated support team, keep everything up and running across the Witherslack Group. In our busy IT environment, you will support and develop systems, work on projects, support sites across the group with IT issues as well as working on new site developments.
There will be travel to other sites around the Group, as well as supporting them remotely where possible. Collaborating with other members of the IT team in different locations will enable you to progress and develop your skills and knowledge.
We will support you to develop your career in IT with opportunities to work with the support team and expand your IT knowledge. The key is to work closely with our experts and give our team excellent customer service. As you'll be based in one of our outstanding schools, you'll soon see the impact your work can have. And on top of that, you'll gain recognised qualifications - the perfect way to give your career the head start you've dreamed of.
Requirements
Having worked recently in a IT support role before, you'll already have what it takes to provide first class support and service delivery. You have solid expertise in the following key areas:
- Microsoft operating systems and off
- Strong knowledge of IT
- Windows Server administration skills
- Knowledge and skills in VMware
You can install, configure, test, maintain and troubleshoot the above technology. However, this role calls for more than technical ability. We're looking for motivation, discipline and a natural gift for teamwork. Good communication skills are essential, as you'll be helping and training users. We're also looking for five GCSEs (or equivalent) . got the skills and qualifications? We'd like to hear from you.
Benefits & conditions
For children with complex, challenging needs, the level of care and education must go above and beyond. That's what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we're proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we're enhancing life opportunities.
What we do for you
We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get:
- A salary up to £35,000 with an on call allowance
- Training: Ongoing professional development.
- Holiday: You'll work hard at WG, so you'll be rewarded with 35 days holiday
- Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance
- Wellbeing: a host of wellbeing tools and advice including employee assistance
- Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts
- Beautiful working environments with the very best facilities
- A recommend a friend scheme that offers a £1,000 bonus every time
Join the UK's best special education and care provider
Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself.
