Data Manager
Role details
Job location
Tech stack
Job description
We are seeking a Data Manager to oversee the delivery of data, reporting and insight that supports the Travel function. Working closely with Pricing and wider teams across Travel and Data, you will be responsible for collating, transforming and analysing data, ensuring accuracy and reliability across all reporting. As a small but growing team, this role combines management responsibilities with hands on analytical work, and requires a collaborative, proactive approach., * Lead and manage a team of data analysts responsible for data ingestion, analysis and quality oversight.
- Oversee the creation and maintenance of core datasets used by the Operations team.
- Design and deliver insightful reporting tailored to stakeholder needs, including Operations and Retention.
- Manage the development and maintenance of dashboards that monitor MI and performance across multiple business areas, including regulatory reporting such as Fair Value Assessments.
- Contribute to the enhancement of MI and reporting tools to support growing data volumes and ensure efficient, accurate insight delivery.
- Take ownership of data quality issues, performing root cause analysis and assessing wider business impacts.
- Present findings and recommendations to senior stakeholders, including Travel leadership and the Travel Director.
- Build and maintain strong working relationships with colleagues across Travel and Data, promoting best practice and shared objectives.
- Lead the ongoing development of MI and reporting tools, along with the underlying architecture required to produce high quality reporting at scale.
- Define requirements for integrating new data sources or external datasets into Travel's reporting processes.
- Create and maintain a comprehensive data definitions library to support consistency and clarity across the business.
- Carry out any additional duties as assigned by the Head of Travel Data Insights or the Head of Travel Pricing, Data and Gen AI., The Head of Technology and Delivery is a senior leadership role responsible for accelerating the pace of technology transformation and value delivery for the relevant business domains, underpinned by
Requirements
- Strong experience in a data or analytical role.
- Previous experience of people management.
- Strong data analysis capability using tools such as SAS, BigQuery or SQL.
- Excellent organisational skills with the ability to manage multiple priorities and stakeholders.
- Clear and effective communication skills, both written and verbal, tailored to different audiences.
- High numerical capability and a structured, methodical approach to problem solving.
- Exceptional attention to detail and accuracy in reporting and conclusions.
- A proactive and collaborative working style.
Benefits & conditions
We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We're committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.
Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.
We're proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We're fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.
Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.
