Head of Data and AI Assurance, GCOO Chief Controls Office (Fixed Term Contract)

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

Why This Role Matters

Data & AI are transforming financial services - but only when deployed safely and responsibly.

We are on a significant transformation journey - moving away from manual, retrospective assurance towards preventative, engineered risk management. Controls are increasingly designed directly into platforms, pipelines and products, supported by always on telemetry, advanced analytics and AIon telemetry, advanced analytics and AIenabled detection.

We are seeking an outstanding leader to transform how risk, assurance, and controls are delivered in a data driven, AI enabled organisation within the Chief Controls Office.

LBG is setting AI standards for the industry. This role is crucial to help drive the right balance between innovation and safe adoption, with risk management as an enabler rather than a blocker

As a senior leader working in the Chief Controls Office, you will bring technical credibility and strategic influence, guiding the organisation to adopt safe, scalable, and well governed Data & AI capabilities that enhance resilience and protect our customers, colleagues, and enterprise.

Drive organisational readiness and governance across Data & AI by anticipating and managing risks, embedding control-by-design practices, and ensuring transparent, ethical, and compliant AI adoption. Lead strong data management practices aligned to internal standards and support delivery of the enterprise Data Strategy.

You will play a defining role in ensuring our organisation adopts Data & AI with confidence and integrity. If you're driven by the opportunity to build world-class Data & AI risk practices and help set the benchmark for safe, responsible innovation, we would love to hear from you.

What you'll be doing

• Define and lead the controls strategy for Data & AI risk, ensuring alignment with regulatory expectations, internal policies, and emerging industry standards as well as move towards a continuous monitoring paradigm.

• Help embed control by design across Data & AI products, pipelines, models, and platforms - ensuring risk mitigation and assurance requirements are built in from the outset.

• Oversee end-to-end Data & AI assurance, including model risk management, data quality controls, lineage transparency, monitoring frameworks, and ethical AI practices.

• Establish and mature AI governance, ensuring safe deployment, explainability, fairness, and auditability of AI models and intelligent systems.

• Lead a high performing assurance, controls, and technical risk team, fostering a culture of accountability, curiosity, and continuous improvement.

• Partner closely with Engineering, Business, Risk and Audit teams to ensure risks are clearly understood, proactively managed, and fully reflected in the wider control framework.

• Provide expert challenge to senior technology and business leaders, ensuring Data & AI initiatives meet the highest risk and assurance standards.

• Stay ahead of market, regulatory, and technology developments, ensuring our organisation remains compliant, competitive, and safe as Data & AI innovation accelerates.

• Deep technical expertise in Data Management, AI/ML, data engineering, or model development, combined with a strong understanding of risk, assurance, and governance requirements.

• Demonstrated experience building risk management disciplines in Data & AI functions within complex or regulated environments.

• Strong understanding of model risk management, data governance, AI assurance, and responsible AI principles.

• A transformational leader with a track record of evolving operating models, uplifting capability, and driving cultural change across high stakes environments.

• Ability to interpret and influence regulatory guidance, translating requirements into practical, scalable controls.

• Strategic thinker with hands on credibility, able to lead conversations with technical teams, senior executives, regulators, and audit partners.

Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.