IT Senior Systems Analyst - SAP Production Planning & Variant Configuration; Supply Chain, Manufacturing

The IT Senior Systems Analyst - SAP Production Planning & Variant Configuration (VC) is responsible for designing, delivering, and supporting IT solutions that align with CertainTeed's business processes. Will leverage SAP best practices while tailoring solutions to meet specific business needs.

Will lead and support key IT initiatives, partner with business teams to optimize processes, and translate business requirements into effective system functionality.

Operating in a fast-paced, cross-functional environment, this individual will conduct process analysis, solution design, system configuration, and provide ongoing production support. Requires close collaboration with business users, internal IT teams, and external consultants to ensure successful delivery of technology solutions. Will also contribute to future S/4HANA implementation and upgrade initiatives.

Key Accountabilities

Governance: Collaborate with CTIT BPC team members, IT resources, and business stakeholders to evaluate and optimize business processes.Support process owners in defining value propositions, streamlining operations, and identifying automation opportunities.Contribute to the design of robust, scalable application solutions.

Ongoing Production Maintenance: Manage support tickets including incidents, change requests, and general inquiries.Document all resolutions in the helpdesk system.Provide guidance to users to ensure effective use of system functionality.

Change Management: Ensure system integrity across all application changes and enhancements.Perform necessary configuration changes in alignment with SOX, SOD, and related compliance policies.Lead end-to-end change management activities including development coordination, testing (unit, integration, non-regression), user acceptance, documentation, training, and user enablement.

Project Team Member: Deliver or coordinate project deliverables including blueprints, functional and technical specifications, configuration, testing, training, cutover planning, and go-live support.Maintain accurate documentation throughout all project phases.Support project managers as needed regarding budget, quality, and timeliness.

Project Manager / Team Lead (as needed): Manage small to medium-scale projects.Oversee project resources and ensure delivery against scope, schedule, and quality expectations.Recommend and develop internal methodologies and procedures.

Bachelor's Degree in science, IT, finance, engineering, OR 10 years of relevant experience (required)

Master's DegreeIn IT, supply chain, or engineering with relevant experience (preferred)

8+ years of experience Supporting or implementing SAP Production Planning & Manufacturing solutions, including Variant Configuration (required)

5+ years of industry experience in manufacturing/production environments (required)

Participation in at least 2 full-scale SAP implementations (ECC or S/4HANA)Experience across blueprint, design, build, test, deploy, and support; includes team lead role in Production Planning (required)

Exposure to latest IT digital trends familiarity with emerging technologies relevant to SAP and digital transformation (preferred)