Security Operations Specialist

Tech Mahindra Limited
Reading, United Kingdom
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Experience level
Senior
Compensation
£ 40K

Job location

Remote
Reading, United Kingdom

Tech stack

API
Amazon Web Services (AWS)
Azure
Software as a Service
Configuration Management Databases
Data Governance
Software Debugging
Systems Development Life Cycle
Simple Object Access Protocol (SOAP)
Systems Architecture
Information Technology
OSS/BSS
Webhooks

Job description

We're looking for a Technical Solutions Specialist II to join our Professional Services team. In this role, you'll be a key technical resource supporting users of our IRIS Practice Engine application. You'll act as the second point of contact for escalated incidents,..., A leading audit firm is seeking a Technical Senior Manager to join their expanding National Audit Technical Services team in Reading. This role involves acting as an audit methodology specialist, supporting audit teams to ensure high quality and compliance with UK ISAs...., Overview As Technical Training Specialist (TTS) for Resideo, you will play a critical role in the success of our global training programs through the Resideo Academy brand.This position is responsible for delivering technical product training across the Resideo portfolio...., A dynamic marketing team in the UK is searching for an SEO Executive to enhance organic search visibility and traffic across its websites. The successful candidate will undertake keyword research, on-page SEO optimization, and technical audits while utilizing tools like..., Job Description SPARES SPECIALIST Turn parts into performance. Reduce waste. Keep the network running. The Spares Specialist is a critical technical role within MBNL, responsible for the day-to-day delivery of spares management across transmission and passive..., My client is a mid-sized Pharmaceutical company seeking a HR Operations / Shared Service Specialist for an initial 12 month contract. ROLE: In this role, you will be playing a crucial role in supporting the efficient operation of the HR Shared Services function. Reporting..., Make an Impact in our Audit Technical Team at RSM UKOur National Audit Technical Services (NATS) is responsible for maintaining and driving technical quality of the audit firm's operational procedures, providing technical support to partners and staff on technical auditing...

Requirements

  • 10+ years of experience in IT within the telecom domain across different SDLC phases including design, development, and solution delivery

  • 5+ years of hands-on experience implementing and architecting BMC Helix / BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery

  • Strong prior experience as a BMC Helix Technical Lead / Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers

  • Expertise in CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems

  • Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows

  • Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models

  • Strong understanding of BMC AR System architecture, workflow customization, forms, filters, escalations, and APIs

  • Hands-on experience with REST/SOAP integrations, webhooks, and building robust data interfaces with telecom IT systems

  • Collaborate with BA, SA, and business stakeholders to ensure the technical solution aligns with end-to-end business requirements

  • Ensure new business requirements are delivered by maximizing OOTB Helix capabilities, introducing customizations only when necessary

  • Define technical standards, development guidelines, and ensure the team aligns with approved Helix architecture patterns

  • Responsible for the quality, performance, and scalability of BMC Helix solutions delivered by the development team

  • Demonstrated ability to debug and resolve issues across SIT/UAT/Production by analyzing AR System logs, API traces, CMDB data, and platform diagnostics

  • Develop automation, utilities, and deployment tools to improve team productivity and delivery efficiency

  • Engage with telecom technology and architecture teams in governance forums to ensure alignment with enterprise technology strategy

  • Hands-on experience working with cloud deployments of BMC Helix (AWS/Azure) and understanding SaaS security and compliance frameworks

  • Experience working in Agile/Scrum development methodologies

  • Strong communication and stakeholder management skills, We are looking for a talented Technical Support Specialist to join our team. It is not essential to have prior experience in Fintech and there are clear progression opportunities as we grow. We are seeking a Level One Helpdesk Support Specialist to join our dynamic team. As...

Benefits & conditions

Senior Document Production Specialist Daytime shift (Full flexibility of any daytime shift hours you choose) Fully Remote Working £37,500 Large and highly prestigious law firm are looking for an experienced, upbeat, and highly skilled legal document production..., Senior Document Production Specialist Evening shift (full flexibility of any evening shift hours you choose) Fully Remote Working £40,000 Large and highly prestigious law firm are looking for an experienced, upbeat, and highly skilled legal document production...

About the company

Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 150,000+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative's Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future., Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product..., Job description:About Us:Fidus Power is a leading provider of power supply and battery solutions, dedicated to delivering high-quality products to our clients. We pride ourselves on our innovative approach and commitment to customer service.Position Overview:We are seeking..., Job Description Company Overview Eflow Global is a leading provider of Regtech cloud solutions to Investment firms. We are looking for a talented Technical Support Specialist to join our team. After a successful funding round and a move to a completely SaaS business we...

Apply for this position