Technical Specialist

Tech Mahindra Limited
Reading, United Kingdom
2 days ago

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior
Compensation
£ 70K

Job location

Remote
Reading, United Kingdom

Tech stack

API
Amazon Web Services (AWS)
Azure
Software as a Service
Configuration Management Databases
Data Governance
Software Debugging
Design Studio
Systems Development Life Cycle
OpenLink Endur
SAP Applications
Simple Object Access Protocol (SOAP)
Systems Architecture
Information Technology
OSS/BSS
Webhooks

Job description

We're looking for a Technical Solutions Specialist II to join our Professional Services team. In this role, you'll be a key technical resource supporting users of our IRIS Practice Engine application. You'll act as the second point of contact for escalated incidents,..., Europe or Remote (Permanent/Contract) Key Responsibilities - Serve as a technical subject matter expert on Endur, providing guidance and support throughout the project lifecycle. - Lead the technical implementation of Endur solutions, including enhancements, system..., CLIENT: Our client is a well-established London-based construction specialist with over a decade of experience delivering high-end fit-out and refurbishment projects across the commercial sector. Renowned for taking on some of the capital's most technically challenging..., Senior Technical Architect - Aviation & Large Scale Infrastructure We're supporting a leading design studio on the appointment of a Senior Technical Architect to join their team on complex aviation and large-scale infrastructure projects, with a strong focus on airport..., Our client, a leading property investment and development business based in Central London, is seeking an experienced Technical Services Manager to oversee the delivery, performance, and continuous improvement of building services across a high-quality commercial..., Position: ServiceNow Technical Architect - ITSM, ITOM and ITAM Employment Type: Contract Start: ASAP (March/April 2026) Duration: 6 Months Location: London, UK (Hybrid) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both...

Requirements

  • 10+ years of experience in IT within the telecom domain across different SDLC phases including design, development, and solution delivery

  • 5+ years of hands-on experience implementing and architecting BMC Helix / BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery

  • Strong prior experience as a BMC Helix Technical Lead / Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers

  • Expertise in CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems

  • Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows

  • Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models

  • Strong understanding of BMC AR System architecture, workflow customization, forms, filters, escalations, and APIs

  • Hands-on experience with REST/SOAP integrations, webhooks, and building robust data interfaces with telecom IT systems

  • Collaborate with BA, SA, and business stakeholders to ensure the technical solution aligns with end-to-end business requirements

  • Ensure new business requirements are delivered by maximizing OOTB Helix capabilities, introducing customizations only when necessary

  • Define technical standards, development guidelines, and ensure the team aligns with approved Helix architecture patterns

  • Responsible for the quality, performance, and scalability of BMC Helix solutions delivered by the development team

  • Demonstrated ability to debug and resolve issues across SIT/UAT/Production by analyzing AR System logs, API traces, CMDB data, and platform diagnostics

  • Develop automation, utilities, and deployment tools to improve team productivity and delivery efficiency

  • Engage with telecom technology and architecture teams in governance forums to ensure alignment with enterprise technology strategy

  • Hands-on experience working with cloud deployments of BMC Helix (AWS/Azure) and understanding SaaS security and compliance frameworks

  • Experience working in Agile/Scrum development methodologies

  • Strong communication and stakeholder management skills

Benefits & conditions

Architect/Technical Designer - London Workplace Design & Build £60K/£70K plus package This is a purely technical role. No concept design. No mood boards. No client pitching. This is about precision, coordination and buildability. A well-established London workplace..., Senior Electrical Engineer - SME - Technical Lead - EMEA - Based in Various Countries for periods of times Direct Data Centre Organisation - Global Player Very Competitive Salary - @£70,000 - £85,000 plus Bonus , plus plus Excellent Benefits - Pension, Technical... © 2026, Jobsora.com

About the company

Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 150,000+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative's Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future., Technical Specialist West London (Hybrid) Up to £45,000 + Benefits Exclusive search via The Advocate Group The Advocate Group is proud to be exclusively supporting a globally recognised, fast-FMCG brand in the search for a Technical Specialist to join their EMEA..., Job Description Technical Manager - HVAC Critical Services - Slough area Package: c£75,000+ Car Allowance + Paid Over Time, private pension, private medical, 33 days holiday. Purpose of the Job Facilities Engineering Contractor, a leading global provider of integrated..., Technical Designer Reporting to Account Director About Modus Modus is a leading design and build company creating inspiring workplaces that bring people and brands together. With a strong reputation for innovation, quality, and delivery, we collaborate closely with..., Who We Are: IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of..., THE BIGGER PICTURE VCCP is the challenger agency for challenger brands, with over 900 people around the world. We offer full-service marketing and brand experience solutions from advertising to media buying, content production to data science, customer mapping to platform..., About Resi Resi is the UK's leading home extension company, transforming the way homeowners design, plan and build. With over 10,000 projects delivered nationwide and a 95% planning approval rate, we make architecture more accessible, transparent and efficient through our..., Drainage Technical Specialist At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. It's a major reason we are the UK's largest independent specialist infrastructure delivery partner of choice with a turnover in...

Apply for this position