Infrastructure and Security Engineer
Role details
Job location
Tech stack
Job description
We'relooking for someone who brings a collaborative and adaptable mindset, able to balance BAU responsibilities with high-impact project delivery.You'lltake ownership of challenges, whether large or small, and deliver high-quality outcomes at pace,strengthening our Azure, Microsoft 365, identity, networking, and security capabilities.
With a positive, learning-driven approach,you'llcontinuously improve processes, embracenew technologies, and contribute to the ongoing growth of the business. Acting as a trusted escalation point,you'llcommunicate clearly, stay calm under pressure, and proactively enhance our infrastructure and security posture.
In this role you are accountable for:Cloud Infrastructure Stability & PerformanceEnsuring Azure and on-prem infrastructure is secure,stableand optimised.
Security Posture & Threat ProtectionOwning the organisation's cloud and identity security, ensuring strong protection and rapid response to threats.
Help DeskSupport and Technical EscalationProviding day to day support to end users as well astroubleshootingcomplex issues across the environment.
Endpoint, Device & Identity ManagementMaintaining secure, compliant devices and access controls through Intune,GPOand identity tooling.
Operational Continuity & AutomationStrengthening resilience through monitoring, runbooks,patchingand automation.
Ensuring alignment with GDPR/ISO frameworks and effective engagement with vendors.
Your key responsibilities are to:Technical Support
Manage the helpdesk with routine tickets to keep operations running smoothly.
Handle escalated technical issues when deeper troubleshooting isrequired
Implement andmaintainAzure Monitor, Log Analytics and Security Centre for proactive monitoring and fast response to incidents.
Perform patching, schedule automationtasksandmaintaincore operational runbooks.
Develop andmaintainPowerShell scripts for automation and compliance checks.
Telephony & Connectivity Support
Support Cisco or 8x8 telephony systems, ensuring stable,secureand reliable connectivity across the organisation.
Work closely with suppliers to resolve issues,maintainservicequalityand support continuous improvement.
Ensure adherence to GDPR, ISO 27001 and wider security frameworks as part of daily operational routines.
Endpoint, Identity & Configuration Management
Manage Intune,GPOand endpoint security configurations to ensure devicesremaincompliant and secure.
Maintain identity,accessand authentication controls across the business.
Azure Infrastructure & Security Management
Design, implement andmaintainAzure-based infrastructure and security solutions, ensuring best-practice standards are met.
Act as the subject matter expert for Azure security, including identity and access management, conditionalaccessand threat protection.
Lead and support cloud migration,optimisationand security-hardening activity to keep our environment secure and resilient.
To be successful are:
To thrive in this role, you will naturally be someone who:
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Requirements
Stays calm under pressure, especially when dealing with incidents, outages or out-of-hours escalations.
Communicates clearly and confidently with colleagues,stakeholdersand suppliers, helping others feel supported and informed.
Works collaboratively across teams, building strong relationships with both technical and non-technical colleagues.
Has a continuous-improvement mindset, always looking for ways to optimise, automate or strengthen our infrastructure and security posture.
Has a keen eye for detail, ensuring configurations, documentation and monitoring data areaccurateand reliable.
Can juggle multiple priorities without losing focus, delivering both BAU and project work with consistency and quality.
Adapts quickly to changing demands, technologies and priorities, embracing new tools and ways of working.
Brings a positive, learning-focused attitude,eager to grow skills, deepen technical capability and support wider business growth.
Is flexible and dependable, ready to step in when needed, including during out-of-hours activity or unexpected issues.
Benefits & conditions
Salary Range: £40,000-£50,000 (dependent on experience)
Our brilliant benefits package includes:
Up to 25% off Colleague Discountonour tours
33 daysHoliday(inclBH)Plus the Option to Buy3Extra Days
Commuter Clubdiscount
In House Booking forRail Tickets
Westfield HealthCash Back Plan
5% matchedPension Plan & Salary Exchange
Role DescriptionThis is a full-time role, on-site 4 days per week. You will play a key role in keeping our technology environment secure, resilient, and performing at its best acrossouroperation. Your work ensures our people stay productive, our systemsremainprotected, and the business canoperatesmoothly every day.
