Network Operations Engineer

At Genuit Group we are looking for a Network Operations Engineer who wants to make a real impact ensuring stability, performance, and continuous improvement across our core systems and networks.

Genuit Group is a leading provider of sustainable water, climate, and ventilation management solutions for the built environment. We benefit from shared expertise, innovation, and a commitment to shaping a better, more sustainable future. Genuit Group companies work collaboratively to deliver high-performance products and systems that support the construction of safe, efficient, and environmentally responsible building across the UK and beyond.

About The RoleIn this key technical role, you'll monitor, maintain, and optimise our enterprise network environments, ensuring our core systems operate at peak performance. You'll act as the primary escalation point for network-related incidents, supporting a range of technologies across LAN, WAN, WLAN, firewalls, cloud services, and network security platforms. You'll also contribute to technical documentation, operational improvements, design discussions, and the delivery of infrastructure projects.

Responsibilities

Monitor, maintain, and optimise the organisations LAN/WAN/WLAN network infrastructure

Troubleshoot and resolve complex network incidents, including root-cause analysis and long-term remediation

Support firewalls, switches, wireless controllers, and access points (Cisco, Meraki, Fortigate, Palo Alto etc.)

Perform regular patching, vulnerability management and configuration reviews to maintain strong security posture

Assist with network upgrades, migrations, and infrastructure improvement projects

Create and maintain SOPs, knowledgebase articles, diagrams, network documentation, asset lists, and configuration records

Act as the escalation point for Service Desk and high-priority network issues

Collaborate with external MDR teams to investigate and resolve security incidents

Work with third-party suppliers and internal stakeholders to progress and resolve technical issues

Support capacity planning, performance analysis, and service continuity initiatives

Ensure compliance with organisational procedures, security standards, and change control processes

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Are you an experienced Network Engineer who thrives in complex environments and enjoys taking ownership of critical infrastructure?, Strong background in network operations, network administration, or infrastructure engineering

Experience with enterprise networking technologies (Cisco, Meraki, HP, Aruba, etc.)

Hands-on knowledge of routing & switching technologies (OSPF, VLANs, STP)

Experience managing firewalls (Cisco Firepower, Palo Alto, Fortigate etc.)

Familiarity with monitoring tools (PRTG, SolarWinds etc.)

Good understanding of TCP/IP, DHCP, DNS, VPN, wireless technologies

Excellent analytical and troubleshooting skills

Strong documentation, communication, and stakeholder engagement abilities

Ability to work independently and take ownership of complex technical issues

Technical RequirementsIdeally, you'll have experience or certifications such as:

Cisco CCNP Enterprise

Cisco Meraki Solutions Specialist (CMSS)

Palo Alto PCNSA

Firepower / Network Security experience

Hands-on experience with configuration, installation, and maintenance of network systems

Familiarity with backups, DR, release, and deployment processes

Experience with cloud networking (Azure/AWS), Are you an experienced Network Engineer who thrives in complex environments and enjoys taking ownership of critical infrastructure? At Genuit Group we are looking for a Network Operations Engineer who wants to make a real impact - ensuring stability, performance, and...

Here at the Genuit Group we recognise and develop the contribution our people make to the Groups success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.