Graduate IT Support Engineer

They are deeply committed to the graduate lifecycle, offering a structured career path that rewards contribution and personal development. If you are looking for a company that values longevity and offers a clearly defined trajectory from Graduate to Senior Engineer, this is the ideal home.

As a Graduate IT Support Engineer, you will be the backbone of their internal operations. This role combines hands-on hardware management with sophisticated software automation and network support.

Your key responsibilities will include:

• Global Support: Providing first-line technical assistance for over 800 colleagues across their international offices.
• Systems Deployment: Building and maintaining a large fleet of high-spec laptops using deployment technologies like MDT.
• Infrastructure Management: Maintaining vital office hardware, including conference room technology, hot-desking setups, and printers.
• Network Administration: Following documented procedures to manage Active Directory, ensuring onboarding automation runs correctly for new joiners.
• Service Management: Logging and tracking issues via their enterprise help desk software to ensure high-quality service delivery.
• Operational Logistics: Managing the physical IT environment, including the movement and setup of equipment for a growing team.

Do you have experience in Microsoft Office?, Are you looking to launch your technical career within a high-growth environment? This company is seeking a Graduate IT Support Engineer to join their London headquarters. This is a rare opportunity to manage technical infrastructure for a global workforce of over 1100 colleagues, providing a fast-paced environment where no two days are the same., * A 2:1 equivalent or higher in engineering, mathematics, physics, computer science, or a related field

• A-levels (or equivalent) at ABB minimum, ideally with a B in Mathematics
• Fully computer literate (Office 365) with the ability to learn complex internal systems quickly.
• You should be highly organised, practical, and possess a genuine passion for how technology facilitates business.

They offer a comprehensive package designed to support your transition from university to a professional career:

• £31K starting salary, rising to £33K after just four months.
• Modern hybrid and remote working options to suit your lifestyle.
• Access to an Employee Share Option Scheme, allowing you to share in the company's financial success.
• Beyond the initial "buddy" and mentorship schemes, they offer sponsored professional development to help you reach Senior or Solution Architect status.
• Contributory pension scheme, private health cover and life insurance.

They are an award-winning software firm currently growing rapidly across the UK and European tech sectors. Following a period of significant strategic investment, they are scaling their operations rapidly.